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same problem here but i think; its a hardware problem or maybe scanner but if u face error 2:4 thats i confirm problem with connecter cable from scanner into motheboard...just check cable connecter scanner connect properly if doesnt work.......send to canon service center
In exactly the same boat. Navigator software worked fine for a long time, now it can't find the scanner driver. The only change I can identify is that I attempted to use Acrobat Pro for scanning and then nothing worked. Help!
Your software can't communicate with the scanner, check on your computer for other scanning software, Picaso should work with it and it comes standard on Vista machines.
Yes. PIXMA MP610 is a multifunction printer that has printer/copier/scanner capabilities.
Just install the software and drivers supplied with your printer (or download them from CANON ) and connect the printer do the computer.
The printer sofware will guide you through the operation of scanning an image and saving it to a a file in the computer.
Below is a link to CANON product support pages, from where you can dowload the software and drivers for the printer and also guides and manuals. http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=ModelTechSpecsTabAct&fcategoryid=2610&modelid=15604
I had the same problem with one of these units. I had another one that worked great so I knew it should work. I called Canon and after some questions about the problem they sent me a replacement unit which works fine.
I was having problems and was connected via a hub. I removed the hub and connected the printer directly to the back of the PC and voila scanning is all good.
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