Question about Computers & Internet

1 Answer

Vista Won't Detecting My DVD Drive

i gt a new laptop last week and at first it worked fine
bt then vista just stopped detecting my dvd drive - it's a matshita dvd rw with lightscribe
now everytime i turn on the lap it get's detected and sometimes it just vanishes off "my computer"
i deleted the registry entries as suggested ny one expert - didn't help
i updated the driev too
bt still nothing

i bought the laptop with vista
it's a HP compaq 6715s
it's really annoying how it dissappears from the system
i tried to write a dvd just now and halfway thru it just stopped identifying the device
and now i'm stuck in a rut cos the dvd drive is useless...
open for solutions, ideas,
i need this

Posted by on

  • buddhika4 Jul 19, 2008

    it doesn't show up in device manager
    like i said it just Vanishes
    i read online that it's got something to do with Vista
    so i'm considering going back to XP or having both together in my lap
    which sounds a lil stupid bt at least i knw that XP will work without a glitch....
    and i can't reinstall the driver cos i didn't get any CD fr it
    everything came pre-installed
    even the recovery disks came as a partition in the HDD
    which i'm supposed to get burned to a dvd on my own according to the HP manual. bt i can't do that since Vista has mood swings with my dvd drive



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 31 Answers

Ok go into windows devic manager and see if the dvd drive shows up there it might have a little ! in a yellow triangle if it does dont worry it should offer a soultion to get to device manager go to (start type device manager and then click on it)
also try installing the device driver again hope this helps

Posted on Jul 19, 2008

  • brett hevers Jul 19, 2008

    hey dude

    its hevez again

    uh yeh to be honest with you vista is **** excuse my french

    but it is terrible i run 2 systems on it and it only works for me because i have added ram

    i would suggest going back to xp but then you are going to lose your drivers for your devices if you do this your going to have to go to each manufacturer and get the device drivers from them to run on xp

    ok first thing to fix the dvd prob on vista go to the manufactures website eg go to the downloads section and find the model of your drive and you should see the link to download the current driver for the drive.

    if that fails i would reccomend taking it to a tech and getting them to look at it

    how this helps cheers



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Fix DVD/CD ROM to work Acer M1610, Computer not detecting DVD/CD ROM. No drive is seen how to fix this, what are my options. OS is Vista

Hi rossclark3,

Try to check the jumper settings of your DVD/CD ROM if it is properly assigned as Master or Slave.
Afterwards, also check the cable connecting the DVD/CD ROM to the motherboard.
Finally, restart your PC and check the BIOS Setup if it can already detect your DVD/CD ROM.

Hope this helps you a lot.

Thank you for using FixYa!

Oct 29, 2011 | Computers & Internet

1 Answer

Helo sir, my dvd drive suddenly disappear from my computer which is a windows vista laptop

Please go to Control Panel->System->HW->Device Manager and click on Actions->Scan for new HW. It should be able to locate the DVD drive and load its drivers. Once drivers are loaded then the drive will be functional. Generally the drives are press fitted, ie, you can pull them out of the laptop casing. Then press fit again after cleaning the connectors. And then see if the drive is detected.

Jul 06, 2011 | Computers & Internet

1 Answer

Laptop dvd drive not detecting dvd

Welcome to Fixya.

Please follow the links below - choose your operating system then click on the link :

Windows 7/Vista DVD Fix

Windows XP DVD Fix

Afterwards, you can just click on "Run Now" to automatically execute the fix program for this issue. I recommend that you restart the computer after running the fix.

Thanks for using Fixya.

May 26, 2011 | Computers & Internet

1 Answer

The dvd drive in my Compaq CQ60 laptop stopped working after a few months. It will no longer play dvds cds or function with any information disks. I want to upgrade from Vista to the W7 os I have the disks...

try to click this program:

start > type run then hit enter
> then type regedit , then click OK
> click the arrow HKEY_LOCAL_MACHINE
> click the arrow SYSTEM
> click the arrow CURRENT_CONTROL_SET
> click the arrow CONTROL
> click the arrow CLASS
> click the folder 4D36E965
uninstall UpperFilters and LowerFilters

restart pc then insert the DVD if it will play......

May 09, 2010 | Computers & Internet

1 Answer

Acer 4520 cd/dvd driver problem

Try to use another DVD. you told you tried you old DVD from your toshiba. maybe is not compatible.. try in another.. then use your DVD in another laptop if the same from problem.check your board and DVD connection...if this under warranty bring to warranty..

if in Bios also can not detect this is hardware problem...

May 28, 2009 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer


Shut down the laptop completely and then Remove the CD/DVD Drive from your laptop and restart it. Then See whether it notices it absence or not. Shut It down completely and then put the CD/DVD Drive back in and then Restar it and check again whether its appearing or not. if not then-----------> Go to BIOS and make sure that bios is detecting the CD/DVD Drive and its ON. It would Surely solve the problem. Install any New Firmware From For The CD/DVD Drive available on the HP website.

May 01, 2009 | Microsoft Windows XP Home Edition

1 Answer

Cd/DVD drive has stopped working

ur dvd drive lanse has been week u have to change the lanse

Aug 04, 2008 | Computers & Internet

1 Answer

Vista won't detect my dvd drive

Did you buy the pc with vista or u up graded to vista.Let me know.

Jul 18, 2008 | Computers & Internet

1 Answer

Vista not detecting transcend pen drive

Check your device manager, maybe you have a hardware failure, because my pen drive detect in vista.

Feb 20, 2008 | Lenovo 3000 C200 Notebook

2 Answers

Camcorder pc import issue

Do yuo installd the drivers?!

Nov 24, 2007 | Video Cameras

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

336 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides