Yes you are better off charging the device before you turn it on
uh but it wouldnt seem to hurt it if you dont
take it back to the shop you got it from and they should give you a soultion or another unit.
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No, then tom tom cannot recharge when the car is not on. You need to turn on the car before your tom tom can charge. The battery gets to charge the tom tom when in use. Once the car is turned off the gps will not charge. You can try out a practical by turning off your car and plugging the gps to see if it will work. Or the cigarette lighter, does it work when the car is turned off. Since the cigarette lighter does not turn on when the car is off, then it means it gps cannot charge once the car is turned off.
Hope this information helped you!
Please connect your tom tom to the power adapter first.Get a paper clip and press the reset button under the SD card slot of your tom tom.Reset button is a very small small hole at the back near the sd card slot.Keep pressing the reset button for 2mins and also press the power button till the light comes on.
This should fix the issue.Let me know if you need any more help.
You don't say what version tt you have but I would connect it to the pc and not turn it on. Just let it charge for a couple of hours. Then you should be able to turn it on and do an update.
Hope this answers your question.