Question about Office Equipment & Supplies
You did the correct thing in downloading the drivers, unfortunately you need the Windows Vista version of the drivers to work with your computer, the Windows XP ones do not work.
Please click here to download the drivers for Windows Vista, you can delete the XP driver and unplug the printer. When the download is complete reboot your computer and run the setup file.
Hope this helps.
Posted on Jul 19, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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