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Cannot access my yahoo mail i can sign in that part is ok tries to retrieve it never gets page loaded

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I have tried to enter in my email box, but I can not access my email to read my mails. Please help me.

Samuel K. Newray

Posted on Apr 09, 2009

  • sknewray Apr 09, 2009

    Thank for accepting to assist me solve my problem. I will be glad to hear from you soon and to be able to enter into my yahoo account to read my mails.



    Samuel K. Newray

  • sknewray Apr 09, 2009

    Thank for accepting to assist me solve my problem. I will be glad to hear from you soon and to be able to enter into my yahoo account to read my mails.



    Samuel K. Newray

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1 Answer

Change my yahoo password


Forgot My Yahoo! ID & Password

Forgetting your Yahoo! password or ID can happen to anyone, Yahoo! has established procedures for you to retrieve both without having to create a new account.

The password and ID retrieval process is a short and simple one, but you must follow it exactly. The forgotten password process does not give you the password you created when signing up for the account, it gives you a new one, which you can change later.

Forgotten Password


To recover your Yahoo! account password, click on the "Sign In" link from the Yahoo! homepage, which will take you to the "Sign in to Yahoo!" page.

Follow the "I can't access my account" link directly below the yellow "Sign In" button. Select the "I forgot my password" radio button on the next page and then click "Next."

Enter your Yahoo! ID and the code as it is shown and then click "Next."
From the following page, choose whether you want your password sent to the alternate email address or cellular phone number given when the account was created, and then click "Next."

An email is then sent to your alternate email address or cellular phone inviting you to reset your password.

Forgotten ID

From the Yahoo! homepage, follow the "Sign In" link located near the top of the page.
On the next page, click on the "I can't access my account" link directly below the yellow "Sign In" button.

On the next page, you must provide the alternate email address, birth date, country of residence and postal code given when the account was created.

When finished, click on the "Next" button and your ID will be emailed to your alternate email address.

Password Security Questions

If you do not have access to the alternate email address or cellphone number provided when the Yahoo! account was created, you must click the "I can't access any of the above" radio button on the "Please select an option to reset your password" page.

After clicking "Next," you must provide the answers to the security questions selected when the account was created before you are able to reset the account's password.

When All Else Fails

If the Yahoo! account password or ID retrieval methods don't work, you may want to create a new Yahoo! account.

This is done by following the "Sign Up" link at the top of the Yahoo! homepage, next to the "Sign In" link mentioned earlier.

If you choose to create a new account, be sure to remember the alternate email and cellular number you provide in case you find yourself in a similar situation down the road.
Yahoo Email Password

When you sign up for a free Yahoo! account, you gain access to the extensive features of the Yahoo! community and receive a free email account.

As with any account, it is a wise idea to change your Yahoo! password a few times a year in order to ensure its security.

Knowing where to go in Yahoo! to change your password will allow you to do it quickly.

Sign into your Yahoo! email account.

Click on your Yahoo! name at the top of the webpage to access drop-down options.
Select the "Profile" option.

Your account page will open.
Place your cursor over "Account Info" in the toolbar.
Options will again drop down.

Click "Change Password."

Type in your current Yahoo! email password in the first text box.
Enter your new Yahoo! password in the lower two text boxes.

Click "Save."

Your Yahoo! password is now changed.

Dec 29, 2013 | Computers & Internet

1 Answer

I have forgotten my email address how do I find it


Important information can sometimes be sent to an old email address that you no longer use.

For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.

Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.

If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.

Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.

Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.

The internet provider will ask you the security question you selected when signing up for the account.

If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.

Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email

Go to the Yahoo mail page which asks you for your Yahoo ID.

Click on "I can't access my account."

Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.

These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.

Yahoo will give you your user ID.

After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.

Start using your old Yahoo email account.
MSN Hotmail Email

Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.

Unfortunately, MSN requires you to remember the user ID.

Click on "I have forgotten password"

Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.

If you want to change password then you will be asked the security questions you specified when you registered the account.

Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.

Enter a new password.

Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email

Access the Gmail ID page and click on "I can't access my account."

Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."

If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.

Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.

Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.

Enter your user name on the page that comes up and then answer the confidential question that is asked.

Send password reset instructions to an alternate email and access your old Gmail email account.

Dec 26, 2013 | Computers & Internet

1 Answer

Shaw webmail login


Which email account there are many ?

It is not uncommon for users to forget their user names and passwords, especially when trying to access an email account not often used.
Email providers like Yahoo! and Google are aware that users forget and have implemented a way to identify the user in this situation. In order to use this retrieval method, you must have submitted an alternate email address when you signed up for that email.

Go to the email sign-in page.
Notice the option underneath the login fields for users that have trouble signing in; in Yahoo! Mail this option is "I forgot my Yahoo! ID" and in Google Gmail this option is "Can't Access Your Account."
Click this option.
Enter the alternate email address entered when you set up up your email address.
Yahoo! Mail users also need to enter the birth date, country and postal code entered when the email address was set up. Click "Next."

Log in to your alternative email address and click the email provided.
Your email user name is available in the body of the email.
Click the link within that email to reset your email password.
To reset your email password, the provider might require that you answer your security question.
Go back to the email sign-in page and log in using your user name and new password.
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/account/account-10.html
Hotmail have a forgotten password link but you must have another email adress to send your forgotten password to
just open up another email acc at hotmail/live.com eg: lumpy9@live.com
in the right hand corner on the hotmail homepage you should see help center
down in the bottom right hand corner tab click on that another page will open you should see another help center click on that again another page will open with account calender contacts essentials
click on the account tab another page will open with if you have forgotten your password or are having trouble signing in yet another page will open get help with your password problem
or signing in click on it you should see something like I forgot my password or I know my password but am having trouble signing in I think someone else is using my hotmail account
at the sign in for your hotmail account click on forgot password tab another page will open then on the reset password tab

Jul 22, 2013 | Computers & Internet

1 Answer

How do I restore my e-mail account?


Which email account there are many ?
gmail , yahoo , outlook express , hotmail , ........


Important information can sometimes be sent to an old email address that you no longer use.
For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.
Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.
If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.
Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.
Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.


The internet provider will ask you the security question you selected when signing up for the account. If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.


Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.

Yahoo Email

Go to the Yahoo mail page which asks you for your Yahoo ID.


Click on "I can't access my account."


Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.
These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.
Yahoo will give you your user ID.


After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.


Start using your old Yahoo email account.

MSN Hotmail Email

Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.
Unfortunately, MSN requires you to remember the user ID.


Click on "I have forgotten password"


Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.
If you want to change password then you will be asked the security questions you specified when you registered the account.
Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.


Enter a new password.


Enter anew password when the MSN ID page loads again and access your old email account.

Gmail Email

Access the Gmail ID page and click on "I can't access my account."


Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."
If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.
Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.


Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.


Enter your user name on the page that comes up and then answer the confidential question that is asked.

Send password reset instructions to an alternate email and access your old Gmail email account.

Jul 16, 2013 | Computers & Internet

1 Answer

Shaw webmail login


Now which email account is it ?.
hotmail , yahoo , msn , outlook , live mail ,gmail ?.
It is not uncommon for users to forget their user names and passwords, especially when trying to access an email account not often used.
Email providers like Yahoo! and Google are aware that users forget and have implemented a way to identify the user in this situation. In order to use this retrieval method, you must have submitted an alternate email address when you signed up for that email.

Go to the email sign-in page.
Notice the option underneath the login fields for users that have trouble signing in; in Yahoo! Mail this option is "I forgot my Yahoo! ID" and in Google Gmail this option is "Can't Access Your Account."
Click this option.
Enter the alternate email address entered when you set up up your email address.
Yahoo! Mail users also need to enter the birth date, country and postal code entered when the email address was set up. Click "Next."


Log in to your alternative email address and click the email provided.
Your email user name is available in the body of the email.
Click the link within that email to reset your email password.
To reset your email password, the provider might require that you answer your security question.

Go back to the email sign-in page and log in using your user name and new password.
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/account/account-10.html

May 05, 2013 | Computers & Internet

1 Answer

I cannot check my yahoo mail because when i search yahoo, it does not give me a place to log in. how do i get to the place to sign in and check my mail?


First go to www.yahoo.com
Then near the top in the middle of page in small letters you will see "sign in",
click that link and do your sign in and the mail link is on the far left side of screen at the top of the column there...just click that to access the mail features.

Feb 18, 2011 | Computers & Internet

1 Answer

When I try to open Yahoo mail page all I get is a blank page????


Don't let anyone fool you into reinstalling anything. The problem is with Yahoo, NOT with your computer.

You can TRY the following to force it to somehow work

FIRST sign out of Yahoo on the Mail page. Kill all your browser cookies. Turn off the whole computer, and start it again.
After you restart, go to an Answers page. Sign in from there.

1) Then go to mail from the Mail link at the top left corner.

2) do not use the Check Mail button. Instead, use the Browser GO button or Refresh button, to force the whole page to load again.

3) if the Reply button does not work, COPY the email and sender address, click COMPOSE (which still seems to be working) and paste it in, to make a new mail out of it. Copy it all in, then copy and paste off the sender's address to the address box. If you try to go back to get the address separately, you will lose the content you've just pasted in.

4) BEFORE trying to click on Compose or Contacts, REFRESH the page first.

ANOTHER way to get the Mail is, if you have Messenger, sign into Messenger and use the links there to get at your Mail. After that you might still need to do some of the above tricks, but it seems a bit better through Messenger.

Dec 18, 2009 | Compaq Evo D510 Minitower (Open Box)...

2 Answers

I cant access my yahoo email acct.


its either malware or the dns problem in midwest. try opendns.org
and try malwarebytes.org

Nov 29, 2008 | Dell Dimension 2400 PC Desktop

2 Answers

I sign in to my yahoo mail account on my laptop or my husbands laptop, then try to load my mail and it is not loading. I can access yahoo but not my mail. However if I do the same when using my work...


The question is - is it a problem with both your laptop and your husbands or could it be a problem with your router. Since it is affecting 2 laptops, the chances are that the problem is with your router. Try connecting to a public hotspot (or if work will let you connect there, check first because some companies get touchy about this). If it works elsewhere you have your answer.

If it is your router, check the mtu settings on it.

Oct 17, 2008 | Computers & Internet

2 Answers

Can't Log on or Search on Yahoo


has this problem just started or has it never worked let me know i need to know this to offer you help ok

Nov 28, 2007 | Dell Dimension E521 PC Desktop

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