Question about Dell A960 All-In-One InkJet Printer

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A960 printer noise

I was having problems with the Hardware Error 502 ... fixed that. Now, my printer makes a sudden scrubbing noise at the onset of each print job, but then it prints out fine. I must have touched something that I should not have, OOPS!

Please help

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Turn the printer upside down and see if anything falls out. Look inside as well. Maybe something is askew in there. Go the the manufacturer's website to their Support section. Email them or do a live chat. I just typed "hardware eror 502" and found a lot of answers. You might even type the manufacturer's name with just "hardware error".

Posted on Aug 28, 2008

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1 Answer

Hardware Error 0502


The problem is simple. The Shiny Silver bar that your Print Cartridges glide back and forth on is the PROBLEM!!! When the motor that moves the cartridges left and right HAVE TOO MUCH RESISTANCE, YOU GET THE HARDWARE ERROR: 502. How I fixed it is simple. Take some kleenex, and with power unplugged, clean the bar very well. Then Spray some WD-40 on a Kleenex, and lubricate the shaft!! After I did this, I could use my DelL A960 as if it were BRAND NEW!!! Hope this helps some one out there, as I had to figure it out myself!! Take care.
Rob
Please rate.

Mar 04, 2011 | Dell A960 All-In-One InkJet Printer

1 Answer

I have a dell a960 printer its making a loud banging sound and it said there is a hardware error 0502


Dell A960 All-In-One InkJet Printer
Error 0502 and 0504
Hi there

On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error.
Myself I would put a little bit of oil after on a cloth and wipe along the bar.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Feb 24, 2010 | Dell A940 All-In-One InkJet Printer

1 Answer

My dell A960 printer has hardware error 0502.How


Dell A960 All-In-One InkJet Printer
Error 0502 and 0504
Hi there

On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error.
Myself I would put a little bit of oil after on a cloth and wipe along the bar.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Feb 18, 2010 | Dell A960 All-In-One InkJet Printer

1 Answer

I keep getting Hardware Error 502 (printer stalled) when I try to copy a page or to print direct from the computer. I followed the instructions for a "fix" but still doesn't work


Hi there
Not know what Instructions you had before but got a sit for you to look at.
Click on link it will take you there to your error 502.


http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=45A49F4D2A17494E8F4B63951C8A1237&doclang=en&cs=

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 15, 2010 | Dell A960 All-In-One InkJet Printer

1 Answer

Error 0504


Dell A960 All-In-One InkJet Printer
Error 0502 and 0504
Hi there

On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error.
Myself I would put a little bit of oil after on a cloth and wipe along the bar.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Feb 10, 2010 | Dell A960 All-In-One InkJet Printer

1 Answer

It keeps saying hardware error 502. Help


Hi
It is the rod that the cartridges travel on. Just wipe this rod with a Kleenex and the
Other thing you could try is to lubricate the bar that the carriage
All The Best: Pineworks

Jan 31, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

5yr old Dell A960


I have a dell printer A960 with a hardware error: 0502.I have done all the troubleshooting, still the same problem.

Feb 09, 2009 | Dell A960 All-In-One InkJet Printer

1 Answer

Printer error 502


Shut down the printer, check whether the printer has peripheral devices such as a stabilizing power supply, and disconnect them.After five minutes, restart the printer to see whether the fault corrects itself. If the fault persists, the heating component may be faulty and the printer will need to be repaired.

Thanks for using FixYa.

Jan 26, 2009 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

Cartridge error: 50C and Hardward Error: 502


The "clear tape" that you are playing with is called the "encoder strip." A barcode is etched on it that tells the printer carriage where it is. If you clean this carefully (google encoder strip for best methods) you may be able to get rid of 502 error for a while.

Not sure about 50c.

Jan 23, 2009 | Dell A960 All-In-One InkJet Printer

1 Answer

Printer failure when trying to print, error message 502


Try cleaning the slider bar  upon which the ink cartridge slides abck and forth -- NOT THE TAPE- the slider bar assembly it self .. It worked for me .

Nov 18, 2008 | Dell A960 All-In-One InkJet Printer

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