Question about HP Pavilion dv9000z Notebook

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Hp hanginging i have hp pavillion dv9332eu laptop it keeps hanging when i open websites or watching videos for every 10 mins

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  • noorulla Jul 19, 2008

    i dont have any virus,but it still hangs..

  • annarose0788 Jul 22, 2008

    I have Firefox, Internet Explorer and Safari and they all do the same thing. Randomly, they will go through a spell of locking for about 5-10 seconds and then unlock. All of my internet browsers are up to date and I am fully protected with system cleaners, spyware blockers/detectors and virus defense and run them accordingly. Yet, I still get these problems. So, what other solution could there be?

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If it is only doing this when you are on the web, I'd say it's probably a spyware or virus issue. If you go to TrendMicro.com and search for sysclean and follow the directions closely, this should help you find out if it is indeed a virus. Also, try cleaning out your temporary internet files and cookies.

Posted on Jul 19, 2008

  • Robert Power
    Robert Power Jul 19, 2008

    I'm still not sure if this is happening only when you're on the web, or at other times. Also, what version of Internet Explorer are you using and what version of Windows?

    I know this is not a solution, but another troubleshooting step- Try installing the Firefox web browser and see if the same thing happens with this browser. If it doesn't, then the problem is with Internet Explorer. At this point, you could consider either just to continue using Firefox, or you might be facing the prospect of reinstalling the entire operating system

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