Question about HP Photosmart 720 Digital Camera

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Hp photosmart 720

I have a problem now with this has been good up until now. I have used fresh batteries and it will not start up. I used charged rechargables and it will not start up...I have put in on the docking stand and that won't charge it either.
Any suggestions as to what to do or look for now?

Thanks, glasslenzy

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  • 3 more comments 
  • brokenhearte Aug 04, 2008

    I have loved this camera! It has worked great, that is until a few months ago when I took a few pictures and then it went "dead". I put in fresh batteries and still nothing. The lens doesn't open, the camera won't turn on, no lights, nothing, just a dead camera. I want my camera back!!!!

  • Christina Dubeault
    Christina Dubeault Aug 09, 2008

    Well what do know! I have the same problem, I never had any complaints about this camera, i've had it for almost 5 years now. I had taken it outta storage, and when I tried to turn it on NOTHING, i've tried all different kinds of batteries and still nothing! Like all of you I love this camera, until NOW, that is. I hope someone out there knows why this is happening. At least I know it's not just me! (I've even went through the manual and there is nothing there that will help me.

  • josediazg Oct 12, 2008

    I have the same problem. I did not use my camera for several months and when I tried to turn it on, it just wont. As the others, I tried different batteries but it did not help.

  • fasthome Jan 26, 2009

    I have the same problem. My 720 just stop working. I bought new 2800amp rechargables but no luck

  • Anonymous Apr 04, 2009

    I brought a HP Photosmart 720 and 945 camera. I didn't use them for about a year and when I did try they didn't work. The 720 drained the batteries and the 945 is unable to focus on the picture and won't take. I have a HP MFC and it drinks more ink than my Brother laserjet printer. I have purchased more ink for that darn HP MFC more that it's worth.

    In my opinion, "I won't be buying anything that HP makes." They are not worth the money just a lot of headache.



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My Photosmart 720 has also just stopped working. It simply won't turn on, with battery or mains power. So I took it to pieces. Inside is a thumbnail battery, labelled "5.5v 0.33f" which tests out at 3.0v DC. I surmise that the purpose of this battery is to remember the settings when the main batteries run out - but it could conceivably have some other purpose, like helping it to boot. Whatever the reason, it has clearly run down and I would guess that the other people on this list have hit exactly the same problem.

If I'm right, and the camera depends upon this very-hard-to-access battery, it is shocking that HP could get away with selling a camera designed like this. It implies that the camera was cynically designed with the expectation that it would be thrown away after (I would guess) five years. How's that for built-in obsolescence ? It *may* be possible to remove and replace this battery without damaging the camera, but there certainly isn't a manual that tells you how... is there ?

Posted on Oct 25, 2008


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