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I bought a portable hard drive and I was wondering how to make it work.

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If it's USB powered (meaning it only requires a USB cable) then all you have to do is plug it into an available USB port on your computer/laptop. Provided you are using XP or Vista the computer/laptop will autodetect the drive and install the drivers for it. After it has completed installing the drivers a notification window should pop up asking you what you'd like to do or in windows xp it should just open the drive.

If it goes through the exercizes of installing the drive, but you don't see the drive when you go into "MY COMPUTER" it is possible that the operating system assigned the drive a drive letter that is already in use.

You can go to COMPUTER MANAGEMENT (right-click on MY COMPUTER icon and select MANAGE) and after selecting DISK MANAGEMENT on the left you should be able to identify your drive simply by associating the capcity of what's shown with the capacity of what the Drive is supposed to be. Right click on the drive and select "CHANGE DRIVE LETTER". A window will appear that will allow you to select whichever drive letter that is available.

If this also doesn't work I would contact the manufacture of the external drive to see if they have a specific driver that needs to be installed. This is very uncommon. If the drive is new I would probably just return it and get a replacement.

Hope this helps.

MO

Posted on Jul 19, 2008

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