Question about Xerox DocuColor 12 Printer

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Xerox docucolor 12 copy/print printing all black

Was moved to a new location and then when it prints it covers the whole of the paper with black...
when i make copy instead the copy comes out good. I dont know what is causing it please help
on the screen it says replace the dry ink waste container soon.
please help

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Hi,
If you moved the printer, make sure the conections from the printer to the Fiery are secure. If loose the prints will be black but when copying will be fine.

Posted on Dec 22, 2008

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You may need to chang your copy/print cartridge

Posted on May 30, 2009

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The cables for connecting the fiery to the printer were not connected correctly. I switched them around and printer started working again.

Posted on Jul 19, 2008

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