Was moved to a new location and then when it prints it covers the whole of the paper with black... when i make copy instead the copy comes out good. I dont know what is causing it please help on the screen it says replace the dry ink waste container soon. please help
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the only thing apart from software corruption is that you could try printing a configuration sheet. If this prints then black printing is working. If it won't then print a test page then you need composite patch 1-7QU5B.ps from the xerox "drivers and downloads" site. If none of this works it is a software reload.
NOTE: The problem occurs because of the trickle development system in the machine, making extended lengths of black and white copies / prints does not allow the black developer housing to purge itself of excess waste Toner (Dry Ink) and Developer. There are two solutions for the problem:
Make 1,000 copies / prints of a black and white job, then make 150 copies / prints of full color. Continue making 1,000 copies / prints of the black and white job, then 150 full color, and so on, until the entire black and white job is complete.
Make extended jobs in groups of 100 by making 100 copies / prints of the black and white job, then allowing the machine to cycle down (return to 'Ready') and making the next 100 copies / prints. Continue in this pattern until the entire black and white job is complete.
NOTE: The above solutions are based on jobs using 8.5 x 11 inch paper, single sided, with no more than 28% coverage.
9-357. Black toner problem.Probably You have low toner sensor defect. But try first to vacuum and clean black toner dispenser.You must vacuum whole path wich is used to transport black toner to developer unit.Then if printing B/W print only, you must print 10 full color sheets every 100 copies.