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Cannot open recieved images for my motorola v8 , i keep getting a message saying message cannot be because it was corrupted

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  • danpallman Jul 19, 2008

    ive had a friend using t mobile trying to send me a pic of his new car but i get the same message,im using orange network and another friend tried sending me pics from his holiday also on orange but i get the same message

  • danpallman Jul 19, 2008

    the strange thing is they can open the pics i send them

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  • Master
  • 848 Answers

May be that format is not supported by the phone ........

also check the settings ......

Posted on Jul 19, 2008

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  • Master
  • 3,422 Answers

HI,

Did you upgrade your firmware?If yes then a bug might have caused this problem.You will have to wait for the another latest firmware to upgrade or just go back to the old firmware.

Power the phone down, remove the battery and let it sit for a good 5 minutes. Then put it all back together and reflash the firmware you were using. Sometimes when you flash, the old version of the firmware you had gets stuck in the memory and causes problems. Removing the battery for a few mins will flush the internal memory and let you make a cleaner flash

Posted on Jul 19, 2008

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  • Motorola Master
  • 6,487 Answers

Call your network provider and ask them to re-configure the MMS settings on your phone and that should solve the issue. Hope that helps.........

Posted on Jul 19, 2008

  • 1 more comment 
  • Mark Gil
    Mark Gil Jul 19, 2008

    Can you send a picture to your friend?? if the answer is NO you really need to call Orange network and let them configure your MMS settings..

  • Mark Gil
    Mark Gil Jul 19, 2008

    If that's the case you can follow this:



    On the key pad press "left soft key"
    Press ok or the "menu"
    Press the "7" key or scroll down to "Pix settings"
    and press "ok" to select the Pix Settings
    Press the 3 key or scroll down to "Auto Recieve" and
    press "ok" to select auto recieive menu
    Select "on" to automatically receive picture messages
    or "off" to be prompted as described below.
    In structions may very to specific models and or brand of
    phone..

  • Mark Gil
    Mark Gil Jul 19, 2008

    Kepp us posted...

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  • Motorola Master
  • 19,396 Answers

That depends on sender try getting images from a different sender (phone)

Posted on Jul 19, 2008

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