Question about Printers & Copiers
Does the "Misfeed" Light go on?
If yes the photocoupler flag on the fuser (long gate with green sticker on the left) is broken. Fuser is what you called "rollers". If that's the case you will need a new fuser.
Posted on Dec 21, 2008
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while standing in front of the copier open the Right door and then then flip down the Front door. Are the levers in place ? usually the front door will not close properly if not.
Second take out the toner and look for a loosely hanging piece of plastic on it, give it a tug, does it seem to be a long peice of clear plastic? if yes yank it all the way out. It is a protective piece sent for shipping. It will be on ALL the toners you get.
If not look at the right side door there is a back assembly there with either a black cylinder type roller or some strings.
Are the strings broken , is the roller in place?
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