Question about HP Computers & Internet

1 Answer

Printer does not turn on - checked plugs etc - all OK It could be a problem caused by new cartridge being installed.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 47 Answers

This just worked for me. Printer would not turn on, no lights, nothing.

Took cartridge's out, unplugged from computer and wall outlet. Waited 5 min. Plugged into wall plug first, printer turned on, plugged into computer and reinstalled the ink cartridge's and pc found new hardware ( printer ) and all was working after that.

Unplugging from wall socket and pc, was what I needed to reset it.

Posted on Jul 19, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

How to change printer ink


HP Pavillion p7-1512 ink cartridge change

Sep 02, 2014 | HP Pavillion p7-1512 Desktop PC Black

1 Answer

We have installed a new Colour cartridge and followed the steps. Yes, it clicked. After we press ok, it goes back to telling us to install the cartridge. We have completed this process over many times now...


Solution 1:
A lot of printer cartridges have a built in chip that the printer reads. If you are not using the printers brand name refills, this will sometimes lead to the cartridge not being recognized by the printer.

Solution 2:
Additionally, some printers when they have become worn ( seen a lot of use ) have also been known to not recognize the refill cartrige after instalation. The second problem cause, although not a popular solution, can only be fixed by purchasing a new printer.

I hope you have found this to be helpful. Please rate/vote! Thank You!

Jan 02, 2011 | Computers & Internet

2 Answers

How do I insert new ink cartridges in my HP 4385 all in one printer?


Buy a New model of printer... not that HP 4385... it so cheap yah...

Sep 23, 2010 | Computers & Internet

1 Answer

Gateway laptop comp. no problem connected to Dell926 printer with new dell cartridges will not turn on was ok before replacement


of course verify all power connectors to printer. If everything is OK there then I suggest reseating the cartridges and trying again.

Sep 11, 2009 | Gateway GT5220 PC Desktop

9 Answers

The solution center shows a question mark on both ink cartrages, and says no comutaion with the printer.


Take the cartridges off and check the connections. Make sure that there is no dust or debris on the contacts. Also take some Alcohol on a swab and clean both areas with it. I would recommend a clean swab for each contact so you do not cross contaminate the leads. When you put the cartridges back in make sure that they seat all the way. I know that there are some cases where the cartrages look like they are seated properly but not.

Mar 11, 2009 | Computers & Internet

1 Answer

Printer not printing


Uninstall everything. Reboot. Unplug the printer. Install the software. Reboot. When everyting is up. Plug in the printer. Have the driver disc ready, install the printer. Reboot, go to settings, printers and see if the printer is listed. If it is, make it the default printer.Good luck

Dec 20, 2008 | Computers & Internet

1 Answer

HP Photosmart printer Ink System Failure Error 0xc18a0201 happens every time I start it.


You press the button to turn off the printer.
Unplug the power cord from the back of the printer. Unplug the power cord from the back of the printer.
Remove all the ink cartridges. Remove all the ink cartridges.
Wait two minutes. Wait two minutes.
Plug the power cord into the back of the printer. Plug the power cord into the back of the printer.
Press the On button to turn the printer on. You press the button to turn the printer on.
Install the ink cartridges when prompted. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved. If the error code does not display, the issue is resolved.

Dec 05, 2008 | Computers & Internet

2 Answers

The lights on the printer keep on blinking and I have cleaned the cartridges and have reset them. I also had them checked for ink and they are full. The orange light blinks three times and then stops. I...


Clear any paper or carriage path obstructions
With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You may have to reach through the output paper tray to access the print carriage.
Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
Press the On button to turn on the product.
Plug the product directly into a wall outlet Follow these steps to make sure that the product is correctly connected to a suitable power source.
Remove the power cord from any power strips or surge suppressors, and plug it directly into a grounded wall outlet.
Perform a partial reset A partial reset will return user settings to factory defaults. On some models, language and country/region settings are also reset. Perform a partial reset of the product by following the instructions below.
Unplug the power cord from the unit.
Reconnect the power cord into the unit.
When the lights begin to flash, press and hold the On/Resume buttons.
Try the print job again to see if this step resolved the issue.
If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
If the issue is not resolved , continue to the next step.
Remove and re-install the print cartridges Improper placement or installation of the product's print cartridges can cause the product to indicate a carriage stall error condition. Ensure correct installation of the print cartridges by following the instructions below.
With the printer plugged in and turned on, open the cartridge access door (see the illustration). After a moment, the print carriage should come to the center. The print cartridge carriage is the plastic part that holds the print cartridges. When the carriage is at the center of the access area, unplug the printer.
Remove the cartridges from the carriage and check them for damage. Check for obstructions under and around the carriage. Replace any damaged cartridges.
Reinstall the print cartridges.
Try the print job again to see if this step resolved the issue.
Service the printer If you have completed all the steps listed above and are still experiencing a problem, service the product.

Nov 06, 2008 | Computers & Internet

1 Answer

Printer 1p4000 saying needs new yellow cartridge and it's been replaced- yet the sign is still coming up! How can I reset the printer so it knows it's got a new cartridge. thank you Rachel


if you find were your printers are installed then you should be able to open up all of the options like run test page etc and on there it should have install new cartridge or something like that wen you get to that option install the cartridge and it should ay press ok (on the printer) wen the new cartridge is installed if you do press ok it should reconize that there is a new cartridge installed, if it doesnt then check that the cartridge is fitted in properly

Sep 10, 2008 | Computers & Internet

2 Answers

Hi, i have a lexmark x2690 and am trying to install but get an error message and it won't print at all ... not even at test page... it flashes ec1 and the cartridge light flashes but they are both...


Did you take the tape off of the print cartridge before you put them in? Did you install the software first then when prompted turn the printer on then plug in the printer (usb) cord to the computer? Did you go into the print control panel and activate the print cartridges that you put in there? Sometimes you have to tell the printer that you installed new print cartridges.

Jun 30, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

24 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...