Question about Microwave Ovens

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Advantium Turntable On and off

Is this an expensive repair by a service person? I am debating if I should attempt to do this myself or hire a serviceperson. Thanks.

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  • Lisa98 Jul 19, 2008

    I wanted to test it using your suggestion before I order a part that is $100+. I tried manually turning the turntable, it turns either way for about 30 to 45 degrees and locks up. I tried the same with a pure microwave oven, that one doesn't turn at all. If I open it up, are there other ways to determine if the motor is the culprit?

  • Lisa98 Jul 19, 2008

    Hi



    I did check the price at the link you provide. The was a motor for $112, a motor assembly for $47 and a motor capaci for $18. Not sure which of these parts may be failing in my oven. I will attempt to trouble per your advice. Thanks.

  • Lisa98 Jul 20, 2008

    My model number is zsc2001fss01. Thanks for your patience and help.

  • Lisa98 Oct 30, 2008

    I just got around to ordering the motor and the torx bit to open the panel. I will let you know if I am successful in fixing the turntable. BTW, the part went up $5 since July!

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  • Microwave Ovens Master
  • 8,820 Answers

You mean replacing your turntable motor or coupler? It's generally not difficult.

You just want to be sure it's bad. Make sure yours is not shut off via the control panel.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven. You may have to cut the motor cover off with snips, then use a screw when reassembling it.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

Please reply back here (instead of starting a new thread) if you still need help.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Posted on Jul 19, 2008

  • 2 more comments 
  • William Miller
    William Miller Jul 19, 2008

    $100 for a turntable motor?? Did you check the price here?

    Be sure to inspect the coupler, and there are a couple of other tests for the motor.

    One way to test it is to remove it, then grip the shaft with pliers and try gently turning it.

    Or remove it and connect 110V to it and see if it runs right.

    You would need to use a "cheater cord" if you have one to test the motor out of the oven. See this page for details of one kind of test cord. Obviously, this type of test can be lethal, so be very careful!

    Hopefully that answers your questions satisfactorily, but if not, please feel free to reply back.

    We're happy to help you and we'd appreciate your
    thoughtful rating of our answers.




  • William Miller
    William Miller Jul 19, 2008

    For models SCA2000BAA03 and SCA2001BSS03 for instance, the turntable motor (ref # 1472) is $47.37.

    The other motor is your hood / exhaust / vent motor, and the motor capacitor goes to that fan. You won't need either of these.

    Just for the record, a technician will likely charge $75 to visit your home and about $75-90 to do the work of replacing the motor, plus the cost of the motor with his markup (making the part cost about $100) or so for a total service call of about $250-275.

    I was trying to help you do this simple job yourself in a safe and cost-effective way.

    What model number do you have? (Avantium 120, etc. is not a model number). I'll look yours up.

    We're happy to help you and we'd appreciate your
    thoughtful rating of our answers.



  • William Miller
    William Miller Jul 20, 2008

    Sometimes that site doesn't list all the part choices, and unfortunately this was one of those times.

    But the good news is that I was able to find GE part numbers from the GE site, then price them at the Pros site.

    Part # WB26X10073 is the new motor and new RF gasket (important) and it runs only $47.37.

    If you've tested the motor and need to order a new one, just enter that part number
    here.

    Take care.

    We're happy to help you and we'd appreciate your
    thoughtful rating of our answers.



  • William Miller
    William Miller Nov 01, 2008

    We're happy to help you and we'd appreciate your
    thoughtful rating of our answers.


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