Question about HP Photosmart C6180 All-In-One InkJet Printer

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Copys come out blank

Printer head moves back and forth but does not transfer ink ?

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  • Anonymous Jul 22, 2008

    I have the same problem and when you call HP, they cannot help you. "Never heard of the problem" - they only give you crappy adwise and tell you to do all the things you probably have already tryed.

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A couple things can cause this you may not have tried yet.

  1. First in your printer driver properties, select the highest dpi setting and the correct paper setting for your type of printer.
  2. Run a print head cleaning cycle. Run up to five cycles in sequence. Print a nozzle check pattern after every one or two cleaning cycles to see if you have made any progress. On most printers, after approximately every fifth cycle, the printer will perform a more powerful head cleaning routine.
  3. Clean the capping station The capping station is a rectangular flat sponge surrounded by a raised gasket. When the print head is in the “parked position,” at the right side of the printer carriage, the gasket of the cap presses against the print head, sealing it. One purpose of this is to keep the print head from drying out due to air exposure. Instructions: (1) push the “ink change” button to move print head off the cap. Unplug the printer (2) Look inside the printer case, below where the print head was originally sitting, to find the cap or caps. A cap is a rectangular piece, approximately 1” high by 2” wide(3) Look at the cap, using a flashlight if necessary. It should be horizontal, not tilted at an angle. If it tilted, there may be a problem with the fixture supporting it. (4) Clean the cap. Sometimes you may notice a buildup of residue or liquid in the cap or on the gasket; other times you will not. Use a drinking straw to deposit warm water, or use the tube from the inside of a bottle of Windex to deposit Windex, onto the sponge. Use your finger to dispense only two or three drops of liquid at a time. The liquid will remain in the cap for a few seconds, but will soon drain out. Repeat this several times. Try not to let the Windex or water spill around the cap, and into the printer. (5) Fold a paper towel into a 4”x4” (10cm X 10cm) pad. Press the towel gently on the sponge to dab away ink and water or Windex. As you push on the sponge, push down and slightly to the right, to protect the spring-loaded mechanism that supports it. (6) Dip a cotton swab (Q-Tip) in water, and use it to wipe gently around the edge of the capping station gasket, to remove dirt buildup there.
  4. Ink flow problems can occur if the air channels on the top of the cartridge become blocked. Check to make sure the cartridges that their is not bits of machined plastic on the top that was not properly removed.

Posted on Aug 07, 2008

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If the ink cartridge cover is not completely closed, the print head may have trouble moving back and forth. Follow these steps to close the ink cartridge cover:
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