Dn error code came up? Won't drain or anything else
I have a warranty , machine is 11 months old, is taking 1 1/2 weeks for repair guy to come, hopefully they can fix it! model # is WF206BNW if I could fix myself I would, pretty sad when I have a new machine and i am going to laundromat.
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The 5E error mean:
Pump won’t empty - not draining
As usual with these error codes for not draining the first thing to do is check the pump filter but, on Samsung washing machines, the drain pump itself is often faulty. You can find how to fix this problem on youtube, just text it "Samsung washing machine 5E error".
Mine does this all the time... the first time i had the repair guy out, he showed me where you take off the front cover and open the drain and sure enough, lots of fuzz from rugs was clogging the drain of the machine, $108 to show me how to unscrew the drain cover!!! It is happening again, just 5 months later and i have found no fuzz in the drain, so i had repair man out today and now it's my water pressure switch is out, BECAUSE i used too much soap! I use half the recommended amount!!! Switch won't be in till next week! Did i mention how much i hate this machine!!! I want my old top load back!!!
I hate to say it, but if it's that new, then it's probably a manufacturing fault. You can take the top off the machine and look inside, there may be a loose hose or connection. But remember if you do this and the engineer sees that you have tampered with it, you may have breached the warranty and the visit may become chargeable. It's a real pain, but if the leak isn't disasterous, then towels to soak up the leak and leave it to the guy doing the warranty work is by far the best way forward
This is a problem I've seen before, or something similar. I think you've got a bad connection on the neutral wire. Either in the plug or at the panel. Have electrician check the neutral wire back to the panel from the plug.
My machine would not always set properly and various lights went on and off without reason or stayed flickering. I phoned Hotpoint as like you my warranty was finished. They told me to switch off the machine and unplug at the mains. Leave for 10 minutes then plug back in and switch on. It re-booted the control panel and last night I was able to set it properly. If it doesnt work for you I suggest you phone Hotpoint customer service (number of website) and ask if there is anything else you can do to solve the problem yourself before you pay for another service call. Failing that buy a new one!!
the E-13 error code is a drain timeout code. This means the pump has
run a certian amount of time without fully draining itself. This could
be anything from a clogged drainline in your home to a clogged
drainline in the machine, your pump is clogged, pump is burned up, no
power to the pump, bad board etc. Most of the time its either something
jammed in the pump, or its burned up (from something being jammed in
it). Just have to take her apart to find out for sure.