Question about Creative Labs Zen Digital Media Player

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I can't reset my Zen...

My player is stuck in Docked mode, so I've been trying to reset it... but it's just not happening. x__x Still stuck.

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  • 167 Answers

Depending on your model you may be able to remove the battery without too much trouble. Please reply with your model and i can probably tell you how to remove the battery. That will definitely shut it down (and hopefullly the next time you start it everything will be fine).

If you don't feel like doing that, just wait for the battery to run out of power.

The next time you start it you should update your player's firmware. If this keeps happening ship it back to creative (http://www.creative.com/support) if it is under warranty.

Posted on Jul 20, 2008

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1 Answer

The screen says "Docked, please wait". It says


When this happened to me with my Zez I was able to reset it by pushing the reset button (located in a little hole next to the dock on the bottom of the unit) with a straightened paper clip or other small object capable of fitting in the hole for a few seconds until the unit fully resets.
If that doesn't work you can try putting the unit in to recovery mode to reset it by doing this:
  1. Detach the Zen Sleek player from your computer, and ensure that the unit off.
  2. Connect the power supply to the player (Optional, unless the battery is very low).
  3. Hold down the Play/Pause button, and then insert a paper clip into the Reset hole underneath your player, beside the data/power connector. reset_sleek.jpg
  4. Remove the paper clip from the Reset hole. The Rescue Mode screen will then appear.
  5. After the recovery mode has started, release the Play/Pause button

Mar 05, 2011 | Creative Labs Zen Sleek Photo MP3 Player

1 Answer

Stuck in "docked" mode


Try switching off the MP3 player by removing the battery. Replace the battery and then switch on the player.

Jan 23, 2010 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen won't charge and continually rebuilds library unsuccessfully


buy a new battery, or try cleaning the connections dist is a big problem at small devices like this...you your vacume cleaner, but BE CAREFUL!!!

Aug 25, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Stuck on docket but not attached to usb


I had the same problem with zen V stuck in docked without usb - and the reset-button worked like a charm!

May 20, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Docked???


You need to reset the Zen. Push a pin into the reset switch found on the bottom left side of the device.

Jan 10, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My zen is stuck on docked mode


I had the same problem. Have you tried a soft reset - paper clip into small hole on the side with the on/off slider. Hols it in for about 5 seconds.

Sep 21, 2008 | Creative Labs Zen V MP3 Player

5 Answers

My Creative Zen Frozen in Docked Screen


Hello,

The following worked for me. Go to the Creative Zen Support warranty info page of their site:

http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

I ran the recovery tool with my zen connected to the computer and it changed from being in a docked state to updating firmware, after it had done this it worked fine again.

Aug 02, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Says it is docked and when I unplug it nothing changes - it seems stuck


Push a pin into the tiny reset hole on the bottom of the player.

Aug 01, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Creative zen stuck


Replace hard drive
http://www.hardwarezone.com/articles/view.php?cid=9&id=1331

Apr 14, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Firmware error on creative zen


Check your LAN settings by going to Internet Options, select "connections" then LAN settings, then check the box that says "automatically detect settings". Click okay, and that should fix your problem. You have that have those options enabled to let some common programs detect your internet connectivity.

waseem E-mail- joy_munna11@yahoo.co.in

Dec 31, 2007 | Creative Labs Zen Touch MP3 Player

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