Question about Canon FaxPhone L75 Plain Paper Laser

6 Answers

Vertical blank strip

On faxes sent, or fax confirmations that a fax was sent, there is a blank strip to the middle left of the page all the way down the page (vertical).
Faxes received are fine.
Obviously it is the scanner, which I have cleaned.
(We also changed the cartridge just for fun, that didn't help either of course).

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  • 2 more comments 
  • debatortho Jul 18, 2008

    That did not do anything. It's not faxes we receive, it's faxes we send, or if we "copy".

  • debatortho Jul 21, 2008

    I've already cleaned the glass.

  • debatortho Jul 21, 2008

    I've already cleaned the glass.

  • debatortho Jul 22, 2008

    Actually - since this was going nowhere - and we needed our fax - I threw it in the garbage and bought a new one!!!! I had paid $250 for the L75 5 years ago, and got an L80 for $89 (with a $100 rebate). So I guess it worked out okay! Thanks for all the info.

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6 Answers

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  • 3,037 Answers

Sounds good, good luck with the new one and thanks for using Fixya

Posted on Jul 22, 2008

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  • Canon Master
  • 2,794 Answers

If cleaning doesn't help, the optics should be inspected to see if there is something serious going on with the mirror or the ccd unit.

Posted on Jul 21, 2008

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You may need to replace the lamp.

Posted on Jul 19, 2008

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White Line: clean the glass above the scanner unit. a common problem with this is that tip-ex dries on it when not letting the tipex dry fully before sending/copying

Black Line: This could be a number of thisg: Cartridge, Fuser, Dirt on the laser unit. If you have a spare cartridge lying around even if its near empty try that and see if you get the same problem. If its still showing a line then i suggest using a can of compressed air to clean the inside. If a toner has leaked then sometimes it finds its way onto the lens of the laser unit.

Posted on Jul 18, 2008

  • gopinath pasupathy Jul 22, 2008

    check th ccd unit properly .......

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Clean the scanner components as outlined in these instructions. Hope this helps.

Posted on Jul 18, 2008

  • Jerrod J
    Jerrod J Jul 18, 2008

    Sorry that link didnt work, Here is what it says...



    1. Disconnect the power cord from the machine.



    2. Use both hands to gently open the operation panel (it only opens partially).




    3. While holding the operation panel open, clean these components:










      Separation guide and separation roller:







      Wipe with a clean, soft, dry, lint-free cloth.











      White sheet and scanning glass:











      Wipe with a clean, soft, lint-free cloth moistened with water, then wipe with a clean, soft, dry, lint-free cloth.




      • If the scanner components are dirty, the documents you send or copy will also be dirty.

      • Be sure to use a soft cloth to avoid scratching the components.

      • Do
        not use tissue paper, paper towels, or similar materials for cleaning;
        they can stick to the components or generate static charges.





    4. Clean the underside of the operation panel (shaded area in the illustration).



      • Dirt
        and dust particles that collect on the underside of the operation panel
        affect the quality of the documents you copy or send.





    5. Use
      a clean, soft, dry, lint-free cloth to wipe any paper dust from the
      areas surrounding the separation roller (shaded area in the
      illustration).




    6. When you are finished, close the operation panel by pressing it down from the center.


      • Be sure to close the operation panel until it locks into place, or the machine will not function properly.



    7. Reconnect the power cord.



  • Jerrod J
    Jerrod J Jul 18, 2008

    Illustrations:





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Clean the roller and the cartridge head with alchol.

Posted on Jul 18, 2008

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