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Downloaded 2 year Norton renewal last night which took 8 hours!!!!! Now I find that there is an icon saying install Norton 360 on my screen and when I try to run that it says "file corrupt" and won't do anything. Ar no stage did the download as me for a Product Key either like the instructions for the download were telling me. Meanwhile I note that Symantec happily took my $185 for the subscription renewal that obviously has not happened. If my problem can not be fixed then I want an immediate credit to my visa please. Cheers Carey Barnett - carba@xtra.co.nz

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You need to talk to Norton help desk. This is a common error with new customers for Norton. When you do, get a full refund, this protection is a dog on system resources, download a free protection kit like avast home edition. Free 100% and completely reliable

Posted on Jul 18, 2008

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1 Answer

Renewed norton 360 but not on computer


You renewed your norton 360, are you asking to renew through another PC? if so you can simply go to the norton website
https://www.mynortonaccount.com/amsweb/default.do
and sign in to renew your account license key
when logged in you should be able to....
  • Get the latest product updates
  • Protect additional computers
  • View your Norton Product Keys
  • Access online features and services

Jul 17, 2013 | Computers & Internet

3 Answers

I am trying to install Norton 360 2.0 and a screen has popped up saying. 'The file 'SymIMV.sys' on Symantec Network Seciruty Intermediate Filter Driver isneeded. Type the path where the file is located,...


if you are installing it from disk check that the disk is free from dirt/dust and scratches this could cause files to be read as corrupt because they cannot be read properly.

Oct 25, 2008 | Computers & Internet

2 Answers

Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.


Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks

Sep 27, 2008 | Computers & Internet

1 Answer

I have renewed Norton 360 for my three computers but only one of them(the one I used to renew) quit sending the expiration notice. Now I have lost Norton n one or maybe both of my other computers. What...


You need to Download Norton Removal Tool from the Following Link.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Once you have Downloadand saved it on Desktop then Doubleclick on the Norton removal tool Icon and run the Norton Removal Tool.
The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.
once the uninstallation compleates the You need to restart the computer and reinstall the Norton 360 on the computer.
Follow the Instructiions to Reinstall Norton 360 2.0
1.Do one of the following:
If you have the installation CD, insert the CD into the CD-ROM drive, and then click Install Norton 360.
Note:-If you have downloaded the product, double-click the installation file. Unless you saved it elsewhere, the installation file is on the Windows desktop.

2.Read the License Agreement, and then click I Agree.
If you do not click I Agree, you cannot continue the installation.
3.Follow the on-screen instructions.

Once the Installation is compleate you need to Enter you Activation key and it will automatic Activate it, after the Activation you need to run Live updates to Update Norton 360.

You can do the same on Both PCs.This will resolve your Issue.

Jul 04, 2008 | Computers & Internet

2 Answers

I purchased norton 360 version 2.0 order no 1849616067 iwish to use it on my laptop since 3 month free useage expires in 2 days could you please instruct me how to do this as i believe i can use this...


Dear Sir/Madam,

Norton 360 2.0 may be installed on three computers at one time. If you have the product on a CD, you can install it on other two computers using the same CD and the same Product Key. Go to the section "I have a CD version".
If you have purchased the download version of Norton 360 2.0, you need to download and install Norton 360 2.0 on the other two computers, using the same purchase order details. Go to the section "I have a download version".
I have a download version
1. Go to the Symantec Store Order Status Web page on your second or third computer where you want to install Norton 360 2.0.

2. Type your order number and password to log on, and click Find your Order. You will see your order information.
If you do not know your order number and password, you can look up your order using your emailaddress and last 5 digits of your credit card.

On your Order Summary, click Start Download.
If you purchased your product more than 60 days ago, you can click Buy Now to buy the Extended Download Service and download the product again.

Double-click the file that you downloaded.

Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

In the Installation Options panel, review the options, and then click Next.

Follow the on-screen instructions.

1.I have a CD version
Insert the CD into the CD-ROM drive.

2. Click Install Norton 360.

3. Read the License Agreement, type your Product Key if prompted, and then click I Agree. If you do not accept the License Agreement, you cannot continue the installation.

4. In the Installation Options panel, review the options, and then click Next.

5. Follow the on-screen instructions.

Thanks
Good Luck


“Don’t Forget to rate the Solution”


Jun 06, 2008 | Computers & Internet

1 Answer

My Norton renewal i downloaded is not working


You got the renewal key then paste it to the register key in the help menu and register ,Enter Register code and paste it and it says you thanks for register then and update the norton. try it and inform to fixya.com

May 13, 2008 | Computers & Internet

2 Answers

I have purchased the norton 360 on line but unable to secure the other 2 computers at home with this as it only down load on the one. Please advise. Thanks Grace


be sure that you purchased the anti virus software which you can use on authentic serial key into several PC..

It is possible that your Norton 360 only works in single workstation.

Kindly post back and I'm glad to hear more info from you..

Hope this give you initial help on the problem.

May 08, 2008 | Computers & Internet

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