Samsung 1.8 Cu. Ft. Over-the-Range Microwave - White
Problem for Samsung 1.8 Cu. Ft. Over-the-Range Microwave - White

Door handle broke off




By bushwack50 on Jul 18, 2008

" "
My wife opened the door on the Samsung SMH7185STG 1.8 OTR Microwave, and it came right off. The plastic standoffs (top and bottom) broke. Any ideas for a fix as it appears the entire door must be disassembled to get to the handle screws, even if I could get replacement parts.

Same Problem

Apr 03, 2009

-   The same problem, only after 6 months of use. -   Guest

Mar 19, 2009

-   Same as all the rest. Broken handle. Cheap.-   Guest

Mar 15, 2009

-   As I closed the door the handle just broke off!!!!!! So much for a good mid-line microwave!!!!-   Guest

Mar 05, 2009

-   Same Problem.

Thanks for the input - it was very helpful.

Partsstore.com has the handle end caps for $3.95 each. -   dfantum

Feb 21, 2009

-   Same thing happened to us this morning. I agree with the previous writer. We need to all write Samsung and complain. They need to recall these microwaves. -   OdomT73

Best Solution

posted on Jul 23, 2008
Very Helpful)

MicrowaveSvc

Rank: Guru  Samsung Kitchen Appliances  Expert
Rating: 89%, 5360 votes
Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

You can get Samsung parts here.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.



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Solution #2

posted on Jul 18, 2009
Very Helpful)

LuvHWstores

Rank: Apprentice 
Rating: 100%, 3 votes
The plastic standoff holding the vertical handle is made of plastic. After awhile the post holding the sheetmetal screw fractures and the handle falls off (at least the top or bottom). Mine failed after 14 months.

I used expoxied the post back together and that sort of worked, but then after trying to tighten more to make the bracket sit flush with the door, the post broke off lengthwise. Used a bigger sheet metal screw to temporary hold in place.

Ordered replacement standoff from www.samsungparts.com (DE67-00222C) for $4.75, but the shipping and handling pushed it to $12.

See images.

.







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8 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Jan 10, 2009

My SMH7185STG microwave door handle broke off too. Samsung should recall the microwave and have the problem rectified.

Comment by Guest, posted on Dec 16, 2008

My Wife did the same, i called the Samsung parts and you dave to order the whole door which costs more than the microwave did when i bought it, now how ridiculous is that. Does any one have a parts depot where i can get this without getting a second mortgage

Comment by elderbrief, posted on Nov 27, 2008

The handle on my Samsung Microwave SMH7185STG broke off

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