Question about Samsung 1.8 Cu. Ft. Over-the-Range Microwave
My wife opened the door on the Samsung SMH7185STG 1.8 OTR Microwave, and it came right off. The plastic standoffs (top and bottom) broke. Any ideas for a fix as it appears the entire door must be disassembled to get to the handle screws, even if I could get replacement parts.
you have to separate the door panels (as shown in the attached photo)
and then you'll see the previously hidden screws you need to remove.
Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.
You can get Samsung parts here.
We're happy to help you and we'd appreciate your thoughtful rating of our answer.
Posted on Jul 23, 2008
The plastic standoff holding the vertical handle is made of plastic. After awhile the post holding the sheetmetal screw fractures and the handle falls off (at least the top or bottom). Mine failed after 14 months.
I used expoxied the post back together and that sort of worked, but then after trying to tighten more to make the bracket sit flush with the door, the post broke off lengthwise. Used a bigger sheet metal screw to temporary hold in place.
Ordered replacement standoff from www.samsungparts.com (DE67-00222C) for $4.75, but the shipping and handling pushed it to $12.
Posted on Jul 18, 2009
My top handle broke off also. The anchor holding the screw crumbled. I just had mine a little over a year. They would not do anything about it. I will never buy any of their products again. Evidently there is a big problem with this and they should do something about this.
Posted on Jan 17, 2012
The handle on my samsung smh1713s microwave broke twice in one year. we had bought a replacement and that broke too. the plastic is obviously a problem. cheaply made but microwave was not cheap!
Posted on Jan 10, 2015
Fiberglass the inside of the plastic brackets after I took them off, filled the inside with the fiberglass resin, and I never had the problem again.
Posted on Jul 04, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 21, 2014 | Microwave Ovens
Aug 31, 2014 | Whirlpool Microwave Ovens
Jun 25, 2014 | Kenmore 63252 Microwave Oven
Oct 14, 2011 | Samsung MW1030WA Microwave Oven
Oct 03, 2011 | Whirlpool MH1150XM Convection/Microwave...
Nov 04, 2010 | Microwave Ovens
Dec 16, 2008 | KitchenAid KEMC377K Convection / Microwave...
Oct 23, 2008 | Samsung 1.8 Cu. Ft. Over-the-Range...
Aug 10, 2008 | Panasonic Microwave Ovens
Aug 11, 2014 | Samsung 1.8 Cu. Ft. Over-the-Range...
9,181 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: