RIM BlackBerry Torch Cell Phone Logo
Anonymous Posted on Jan 27, 2011

My blackberry torch just suddenly stop working the screen after 7days from my purchase date the screen turned to black while i can see the keyboard has lights.

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  • Posted on Feb 28, 2011
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I'd try going through this KB article first:
http://www.blackberry.com/btsc/KB11320
it will reload your software. If that fails it is for sure a hardware failure and you'll need to have it replaced.

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  • Posted on Jan 27, 2011
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It may be locked up. Take the battery out for about a minute and then put it back in. If it boots up and works you are fixed. If that doesn't work there are other resets:
Soft Reset
Press ALT + RIGHT SHIFT(CAP) + DELETE.
Double-Soft Reset
Press ALT + RIGHT SHIFT(CAP) + DELETE . The screen will go blank for a few seconds. When the screen comes back on, immediately press ALT + RIGHT SHIFT(CAP) + DELETE again.

If none of that works a data wipe and reset is indicated:

1. From the home screen, press the Menu button.
2. Select Options.
3. Select Security Options.
4. Select Security Wipe.
5. Check the items you wish to wipe.
6. Type blackberry in the box.
7. Select Wipe.

Follow the instructions.

If that doesn't work its fried and I hope its still under warranty

  • lolatibukake Apr 25, 2011

    @Poster
    any solution? i am having the same problems and can't find a solution

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BlackBerry Torch 9800 V.S. iPhone 4G: which is better for playing DVD/Video

Though BlackBerry continue to be extremely popular, it's no secret that RIM needed to step up its game and really work on improving and advancing its operating system. And over the past few months, the company has given us previews of a refreshed OS. The RIM BlackBerry Torch 9800 is the first device to ship running BlackBerry OS 6 and will be available starting August 12 for US$199.99 with a two-year contract. The slider phone--a first for RIM--brings together a touchscreen and physical keyboard into a solid, compact design. The new OS brings some much-needed and welcome additions, including a better browser, an enhanced multimedia experience, and improved user interface. Sure, in the grand scheme of things, none of this is new but at least it puts RIM back on track. So we thought it might be a good idea to compare BlackBerry Torch 9800 with the iPhone 4G to find out, which one is a better smartphone. In this article, we have compared some of the key features available on the new BlackBerry smartphone with Apple's iPhone 4G.
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Operating System
The Blackberry Torch comes installed with the all-new Blackberry OS 6 that is touch-enabled and seamlessly integrates the old email message interface, contextual menus and contacts with a more modern UI. The new OS also comes with a universal search feature that makes it extremely simple to access all the contents on the handset including the messages, contacts and UI themes from the home screen. While these enhancements definitely make the new Blackberry Torch the best among Blackberry phones, we are not sure if the OS is actually better than iOS 4 on iPhone 4G. As you already know, Apple has introduced close to 100 new features on the latest iOS that still retains the minimalist look and feel of the older versions.
Display:
Though the 3.2" display size of the Blackberry Torch is only marginally lower than the 3.5" screen on iPhone 4, the real difference lies in the screen resolution. The iPhone 4G is equipped with a 960x480 pixel retina display. On the other hand, the Blackberry Torch display is only packed with 360x480 pixels that is not only lower than the iPhone 4G display, but is also significantly lower than the display resolution of most smartphones that have been launched in recent times.
Hardware:
Users who are uncomfortable with the iPhone's virtual keyboard must find the sliding physical QWERTY keyboard on the Blackberry Torch a relief. However, the phone fails to appeal on few other counts. For instance, the Torch is powered by a 624MHz processor that is considerably slower than the 1GHz A4 processors that powers the iPhone 4G. Both the phones offer a 512MB internal memory. Torch comes with only 4GB of onboard storage compared to iPhone 4G's maximum storage capacity of 32GB, but Torch has a microSD memory slot to extend the memory available.
Camera and Multimedia
Both the phones come with a 5-Megapixel camera with flash. Also, unlike the new iPhone, the Torch does not offer the HD video recording functionality. It also doesn't have a front-facing camera to allow users to video chat.
With its’ build-in powerful multimedia player, iPhone 4G supports lots of audio and video formats. Such as: audio formats: AAC, HE-AAC, MP3, MP3 VBR, Audible (2, 3 and 4), Apple Lossless, AIFF and WAV. And video formats: H.264, .M4V, .MP4, .MOV, MPEG-4, and. AVI file format. While, Blackberry installs WMV/Real Video /MP4 Video player and MP3/WMA/WAV/eAAC+ music player. Does it only support these litter formats? I find good software to enhance blackberry’s multimedia function. Nidesoft DVD to Blackberry Converter is an excellent Blackberry Video tool which could convert DVD to Blackberry video and music: 3GP, MP4, MP3, etc. And Nidesoft Blackberry Video Converter is powerful and wonderful Movie Converter for Blackberry series mobile phone. It could convert video and audio files to your Blackberry movie and music format. The source files formats that could be converted by this Blackberry Video Converter include: MPEG, VOB, MP4, M4V, WMV, ASF, AVI, 3GP, FLV, YouTube, etc. Additionally, you could use this Blackberry Converter to convert MOD to Blackberry video. I think these are good assistant for Blackberry users to enjoy movie and music at any where at any time. In addition, it also has converter for iPhone 4G user, if you have interesting, you may visit http://www.nidesoft.com to get more information about it.

So which phone is the better one? That is a difficult question to answer. Blackberry OS 6 is very impressive and was truly built from the ground up with touchscreen support. Also, Sure Press technology does not appear on the Torch 9800, which is surely a relief to those who hated the Storm series. At the same time however, if you are okay with using a bumper case with the iPhone 4G to prevent any signal issues, the sharp screen and HD video ability is a major plus. Both of these phones will do what you need to. The one you prefer will probably just have to come down to which manufacturer you like more, if you need video calling, and if you prefer a physical keyboard.

on Aug 17, 2010 • Computers & Internet
0helpful
1answer

My black berry screen is black but the keys work

the screen is not completey attatched try pushing it in harder
0helpful
1answer

Blackberry torch isn't working on the keyboard

Try turning it off and then remove the battery for 1 minute. And then return the battery and turn it on.
0helpful
1answer

F-S1 battery life is too short

The Torch's battery life is notoriously short. I would suggest you purchase an extended battery for the phone.
There's a few different options available for you:
You may purchase an extended battery, but it requires a different backing.
Or you can purchase another battery and swap them out.

Extended:
http://www.buy.com/prod/black-for-blackberry-torch-9800-extended-battery-door/q/sellerid/24501607/loc/111/219781558.html
Another battery:
http://www.google.com/products/catalog?hl=en&q=oem+torch+battery&bav=on.2,or.r_gc.r_pw.&um=1&ie=UTF-8&cid=16050621926286596060&sa=X&ei=j8iKTcTKDIb2gAeUkMjKDQ&ved=0CCkQ8wIwAg#
4helpful
5answers

My letter 'o' suddenly stopped working now i cant type my password in, i've tried a cold hairdryer to blow any dust or dirt that maybe under the letter, and a soft clean make up brush but nothing seems to...

I would try a battery pull if you haven't already.
It's most likely moisture damage, I would remove the back cover of your phone and check the battery. There is a white moisture strip on the battery. If it's pink/red and not white, you have moisture damage.
If you can't think of any spills, there are a few other things that could have happened.
For example having it in your pocket while you were sweating heavily?
Or having it in a high humidity environment like a steamy bathroom?
Drop in in the snow?
The only real way to get it fixed is to replace the keyboard entirely.
Thankfully on the BlackBerry it's not too difficult and the keyboard isn't too expensive.
If it's under any sort of warranty, take it to your carrier and they should just replace it.
If not, go to eBay and purchase a BlackBerry Curve 8520 keyboard, then view the video to see how to replace the keyboard.

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1helpful
2answers

How to unlock BlackBerry torch I bought a

Hi mate,

i suggest you go to BlackBerryMEP.COM and buy your BlackBerry Torch unlock code, they will send your unlock code to your email within minutes
along with a fully detailed guide on how to input the code using the keyboard of your BlackBerry torch .
1helpful
1answer

My Garmin Died after only using for a few months!!!

Have you fully charged the battery, and pressed the reset button on the bottom of the garmin yet?
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