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Underside of glass needs cleaning. - HP Office Equipment & Supplies

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  • Anonymous Dec 03, 2008

    How do you clean the underside of the glass on a HP PSC 950?

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I would probably want it done in a 'clean room'.

Posted on Jul 18, 2008

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Faint copies


if the counter page looks good then remove the glass and clean the underside of the glass and mirrors, there is also a glass that covers the laser under the toner hopper, that may need cleaning. -Carl

Apr 18, 2014 | Ricoh Aficio 2022 Black and White Copier

1 Answer

How do I remove Scanner Glass to clean underside.


jast go and download service manual for 6110
http://h10032.www1.hp.com/ctg/Manual/bpd09762.pdf
. Read it. Then try to open your printer's glass.
Thank you

Jun 01, 2013 | HP Officejet J6410 All-in-one InkJet...

1 Answer

MY HP 8500A HAS STARTED PRINTING WHOLE PAGE BARCODE LOOKING LINES WHEN I PRINT OR COPY IN BLACK. COLOR LOOKS GREAT. IVE CLEANED THE PRINT HEADS AND ALIGNED THEM. ANY OTHER OPTIONS? THANKS


Solution one: Reset the product If there is static interference, or loose connections with the product, this can result in bands or lines in the copy, fax, or scan output. To resolve this issue, check the product connections and reset the product Press the Power button (c01602202.gif ) to turn on the product.Disconnect the power cord from the rear of the product.Unplug the power cord from the wall outlet.Wait 30 seconds.Plug the power cord back into the wall outlet. Reconnect the power cord to the rear of the product.Press the Power utton (c01602202.gif ) to turn on the product.Try to copy, fax, or scan again.If these steps resolved the issue , you do not need to continue troubleshooting.If the issue persists , continue to the next solution.
Solution two: Clean the scanner glass and scanner lid
If the scanner glass or the white underside of the lid has fingerprints, smudges, lint, dust, or other debris, this can slow performance and affect copy and scan quality. To resolve this issue, clean the product.Before you begin, gather the following materials:Several clean, soft, lint-free cloths

Mild glass cleaner
CAUTION: Use only glass cleaner to clean the scanner glass. Do not use cleaners that contain abrasives, acetone, benzene, or carbon tetrachloride. These substances can damage the product. Avoid isopropyl alcohol (rubbing alcohol) because it can leave streaks on the glass.
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Disconnect the power cord from the rear of the product.
  3. Lift the scanner lid. Figure 3: Lift the scanner lid
  4. Spray a clean, soft, lint-free cloth with mild glass cleaner.
    CAUTION: To protect the scanner, do not spray the glass cleaner directly on the glass.
  5. Clean the scanner glass with the lint-free cloth. Figure 4: The scanner glass
  6. Clean the glass strip next to the scanner glass with the lint-free cloth. Figure 5: The glass strip
  7. Dry the scanner glass and the glass strip thoroughly with a clean, dry cloth or chamois to prevent spotting, and then dry the white underside of the scanner lid.
    NOTE: Do not use paper-based wipes or tissues that can leave fiber residue.
  8. Clean the white underside of the scanner lid. Figure 6: The underside of the scanner lid
  9. Close the scanner lid.
  10. Reconnect the power cord to the rear of the product.
  11. If the product does not turn on by itself, press the Power button (c01602202.gif ) to turn it on.
  12. Try to copy, fax, or scan again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution three: Clean the automatic document feeder (ADF) Use the following steps to clean the automatic document feeder. Step one: Clean the ADF rollers and separator pad
  1. Gather the following materials:
    • A clean, lint-free cloth, or any cloth that will not come apart or leave fibers
    • Distilled, filtered, or bottled water (tap water might damage the product)
  2. Remove any documents from the document feeder tray.
  3. Press the Power button (c01602202.gif ) to turn off the product.
  4. Disconnect the power cord from the rear of the product.
  5. Lift the cover of the ADF until it stops. Figure 7: Lift the ADF cover
  6. Find the pick rollers and separator pad. Figure 8: Locations of the pick rollers and separator padLightly dampen a clean lint-free cloth with distilled or bottled water, and then squeeze any excess liquid from the cloth.
  7. Use the damp cloth to wipe any residue off the separator pad.

Aug 14, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

Streaks when scanning and the glass needs cleaned how do I get in to clean the glass on the underside


Here's a link to the instructions for opening the top of the scanner:

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00553775&dlc=en&product=90809


BG

Oct 04, 2008 | HP PSC 2175 All-In-One InkJet Printer

3 Answers

Cleaning the Flatbed Glass


We cannot clean inside the flatbed scanner glass, it is not a removable part.

Jun 06, 2008 | HP Photosmart C6100 All-In-One Printer

1 Answer

Underside of scanner bed needs cleaned


Start by taking the back cover off. Then the 2 side covers, being careful not to break the speaker wires.
There will be 2 screws holding the sanner into the machine, you need to remove them. Carefully disconnect the ribbon cable, remove the ground screw, and all the connectors to the scanner and document feeder. It will have to be popped backward to unlatch it from the frame.
Remove the document feeder, take notice how you remove the wires so you can route them properly when reassemling.
Remove the screws holding the control consol and the scanner together.
There also will be some plastic tabs holding it snapped together. Seperate the glass frame from the remainder of the scanner.
disasseble the scanner head carefully being cautious not to break the lamps so you can clean the mirrors. Then clean the underside of the glass.
Then in reerse order, taking your time, reasseble the machine. Make sure to route the wires properly and carefully.
A bit time consuming, but the scanner must be removed and disassembled to clean it.

Feb 29, 2008 | Samsung CLX 3160fn All-In-One Printer

1 Answer

How to clean underside of platen?


The underside of the scanner glass can only be reached by a a canon service tech. The compartment is supposed to be sealed and dust-free, so if it has gotten dirty, you should send the unit back to Canon for servicing.

Feb 07, 2008 | Canon imageCLASS D320 All-In-One Laser...

1 Answer

HP photosmart 2710 dirty glass


hi,

no way.... u cannot clean the underside of the glass... u can clean the glass using a lint free cloth....


thanks and regards
agnel

Dec 30, 2007 | HP Photosmart 2710 All-In-One InkJet...

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