Question about NEC Electra Elite DTU 16D-2 Corded Phone

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Programming feature access keys

Our phones have several buttons that I can't seem to program. I think these are dedicated as "feature access keys." When I press Feature > button, the display says "VACANT." The ones I can program (one touch keys) say "unused" when I do this. What is the difference? The manual says to program an feature access key, press Feature > redial > feature access key > desired feature access code. When I attempt this, I get "error" on the display. What I'm trying to do is to set these buttons to access voice mail, call forward, call forward cancel, and so forth. Two of the buttons are already programmed to "DND" and "MIC," but that was done before I got here. Thanks!

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These Keys may be set as line keys instead of feature access or not tagged as "feature access" in the programming, also you can only have so many feature access keys... 8 comes to mind but I could be wrong, some features can be programmed permanently onto a button in the main programming so you can free up some more feature access (user programable) buttons.

Posted on Aug 05, 2008

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We are not able to pick up incoming calls the phone message states "make calls first"???


It might be that your pick up key is mislabeled/programmed. Press feature * 0 then the pick up key to identify what the feature is on the button. If it's not pick up, exit out of button inquiry press feature * 3 the button you want to program (pick up) then press feature 75 That will program it as a group pick up key

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Feature Button Not Working


Feature, Redial, press button to program, dial 1, dial the extension number, Feature to write and exit. ONLY IF the buttons are programmed as feature buttons, they may be just dead buttons, useless until they are assigned in system programming as feature buttons.

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I have a Nortel Norstar phone and all the features seem to have stopped working. I can't access the voice mail or the get the general delivery mail box to turn on? Help!


Check to verify that the features are still programmed on the buttons. You can do this with Feature *0 and pressing the buttons. Try to manually do a feature button. Feature 86 will provide background music and Feature #86 will turn it off. Feature 85 will put your phone in DND and Feature #85 will restore it.

The other thing you might try is to unplug your phone and plug it in letting it set up several time to reset the port.

Also try swapping the phone with another extension to see if it is the port or the phone. Does the trouble move with the phone or stay in the same place. It is the phone if it moves with it or the port if it remains in the same place.

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Program personal speed dial numbers on a NorStar M7324 Telephone


For external numbers press FEATURE *1, then press the button you want to store the number on, then enter the phone number using the dialpad.
For internal numbers press FEATURE *2, then press the button you want to store the number on, then enter the extension number using the dialpad.
To determine what is currently programmed on a button, press FEATURE *0, then the button to identify and the display will show what feature or autodial number is programmed on the button. If the button is a line button or line pool button, you will not be able to clear it through user level button programming. System level programming must be accessed to change line appearances.

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Hello.

From NorStar Support:

To Program Personal Speed Dial Numbers: (Numbers 71 - 94 only.
1. Press the Feature button, then * 4
2. Enter the 2 digit code (71 - 94). that you want to assign to that phone number
3. Enter the telephone number, then press the OK softkey
4. Display will show: "Entry xx stored"

If the above doesn't work, try:

To Program Personal Speed Dial Numbers:
  1. Press [Feature] [*] [4]
  2. Enter a two-digit code from 71 to 94.
  3. Specify the external line by pressing a line button, a line pool button, or the intercom button. If you don't specify the external line, the system automatically chooses a line for the call.
  4. Dial the telephone number you want to program (up to 24 digits).
  5. Press [Hold].
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Hope this helps.

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To pregam a flash key on your phone press feature 00, then press the button you want to be a flash button , then press feature 03.
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I push the feature button it turns red as soon as i enter the phone number the light goes out press feature and does not program


Why are you pressing the feature button?

Press feature then answer. You envoked ringing line pick up.
Press feature then speed dial button, dial a number like your dialing out, then feature again. You've just set a speed dial button.
Press feature, then 3 and you've changed your ringtone on a series i phone.

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Feature * 3
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You need to program the feature "recall" on a button.

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Recall is the "flash" button

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