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I want to install my printer into my new Dell and Norton is blocking the installation

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Anti-Virus [firewall] is disallowing the install.

Disable the Anti-Virus so that the printer install program can get by the protection that Norton is giving you.

Posted on Jul 18, 2008


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Dell AIO 922 printer cannot communicate with computer after Norton Internet Security installed

Norton changed your firewall settings to block that port. Open norton and look for Settings then manage firewall, then program rules...look for your printer someplace on that list and use the dropdown list to change it...if that doesn't work let me know...

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I cannot install coupon printer from

You shouldn't need a coupon printer to print the coupons in the first place. The virus software is probably seeing something it doesn't like about the program. I would never recommend installing something like that especially when you can print things off the internet anyway. Stay away from installing downloaded things unless you really know they are safe.

Aug 14, 2017 | HP Computers & Internet

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Why did the installation process fail?

It believe you are talking about printer installation which keep failing over and over.

If this is right then follow these steps to fix it:-These steps are recommended steps which always need to be done before installing a new printer.

1.Before you initiate the printer installation make sure your Antivirus software firewall is turned off.

like if you are using norton then >>right click on norton on bottom right hand side corner>>it give you a pop up menu then left click turn off norton firewall. and do the same thing if you any other antivirus.

2.Before you install the printer make sure you don't have that printer drivers already installed.
If have already installed that printer drivers earlier then first uninstall that printer drivers.

after you uninstall the previous printer drivers then after that restart your computer once.

Mar 24, 2011 | Office Equipment & Supplies

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Cannot install Norton 360 from download

Folks, in order to manage Norton account download and services you need to have a Norton account. You can sign up for a Norton account And all you need is an email address.

Please Use your Email address to Sign up with Norton account. Please visit Norton Account Sign up

Once you have the Norton account You can use your 25 digit activation code that you have To Redeem and Install Norton antivirus.

If You Already Have The retail card With activation code Please Follow these steps to activate the Norton -

Open Your Browser And Type Norton official website.

Now Login to your Norton account With As You May Have Just Created. if you Already have Norton Please Use Your User name and password to log in with Norton account.

After login to your Norton account, Just Redeem your 25 digit activation code.

For more details kindly visit
www norton com setup Norton Activation Installation Norton Setup

Sep 06, 2009 | Symantec Event Collector For UNIX...

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Lexmark Scanner - "cannot retrieve application list" Won't Scan - HELP please!

delete the norton internet security as its blocking the scanner files of your printer software .or try reloading the printer drivers again but if reloading the printer drivers does not helps then removing the norton software is compulsary as the files of printer are getting blocked so scanner is not working.

Mar 07, 2009 | Lexmark X3350 All-In-One InkJet Printer

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Getting a message Print Monitor not located

Try to uninstall your norton anti virus and reinstall your lexmark printer driver. Some anti virus may delete unwanted applications..thank you

Nov 14, 2008 | E-Machines eMachines Desktop PC

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Uninstall the trial antivirus 2008

go to and input in the search bar: norton removal tool

download and run the tool and then restart and install new version.

Jul 02, 2008 | Microsoft Office Outlook 2003 for PC

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Brother 7820 Network setup problem

Spoke to soon. the supplied disc failed working the next day.

I think your problem is your firewall!.
Disable the firewall and see if you can print / start it scanning from the brother control center.
If so you know its a firwall prob.

I gave up on trying to configure Norton to recognise it.

I uninstalled Norton Internet Security and then reinstalled it after making sure the printer was printing and the scanning etc could be started. Working fine so far ( a few hours). I am reasonably confident that this will be ok. If the machine has already communicated with the printer then Norton recognises this and allows it. If however the first time you try is after installing Norton it will block it!


Mar 29, 2008 | Brother MFC-7820N Laser Printer

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Instalation problem

Hi there! I just installed a Lexmark x5495 on my HP Pavilion with Windows XP and fought it for 3 days solid! Turns out my Norton Internet Security settings were blocking printer communication. Don't know if this will help your problem, but if you have Norton, it's worth a try. Just open your Norton, click on the internet security tab, then status & settings, then personal firewall, then programs, then scroll down to printer communication system and make sure it is set to "permit all". I also set my printer spooler service to permit all. The printer worked like a charm after that. I still don't know what Norton has to do with a local printer, but it was not allowing communication between puter and printer. Funny, but it worked fine with my old printer with that setting just as it was. Good luck!

Dec 27, 2007 | Lexmark X5470 All-In-One InkJet Printer

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