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I have a new HP Photosmart C7200 All-in-One Series printer, scanner, copier, fax. I can send faxes, but am not able to receive incoming faxes. According to the fax log, several faxes per day have tried to go through without success. The log also states that the Image on Fax Send is Off. I cannot find where to turn it ON, or if that is even necessary. I've reviewed my manual and followed all possible instructions for correcting the problem with no luck. My Fax Test passes on all counts. There is no phone noise on my phone. I've reduced the fax reception speed from high to medium. I'm using the telephone cord provided by HP. Help! What can I do?

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Is the phone line for the fax dedicated? an answering machine? it would need to be plugged into the fax machine. Set the number of rings very low,

If you have another phone line, call the fax & see what it does, alternatively, have a friend call with a fax machine & monitor the progress.

Posted on Jul 18, 2008

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Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02549&cc=us&lc=en&dlc=en&product=3382185#Error386



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