Question about Canon - SUPER G3 FAX BOARD-T1 (0450B002AA)

1 Answer

0009: Error during TX message

I am receiving faxes, but cannot get them out . . . when I fax out it will not go through and gives a 0091 error during tx message. The other side hears that we are trying to fax them, but it does not complete the fax.

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  • 2 more comments 
  • stonewarm Nov 04, 2008

    I have the same prob.

  • bond7530 Nov 20, 2008

    Same exact issue, I cannot send or receive any faxes, all the sounds are made, the receiver can hear the call coming in, he receives a message first saying receiving fax and then he receives a message saying disconnected. On my end, nothing happens and then I receive the "0091 ERROR DURING TX"

  • ppia Nov 20, 2008

    I'm having the same problem with a Canon MF4150.

  • Anonymous Mar 12, 2014

    I can't send faxes but I can receive them.

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Guys,
I got the same problems and then I contacted our PSTN provider and they configured the route. Now it is working fine!

Posted on Apr 28, 2009

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1 Answer

ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

On my activity report, under comment is states TX ECM I know the TX is transaction (I think?) what does ECM stand for


ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their
integrity.
Sufficient memory must be available in your FAX/MFC for this feature to work.ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) that had an error.
If you have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other
custom feature on a single phone line with your fax machine, it may create a problem sending or
receiving fax data.
For Example:
Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services.
However, if you subscribe to only Call Waiting or some other custom service and its signal comes
through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt
or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition
is related to the telephone system industry and is common to all devices that send and receive
information on a single, shared line with custom features. If avoiding a slight interruption is crucial
to your business, a separate line with no custom features is recommended.

Jan 20, 2011 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Toshiba 3511/4511 suddenly stopped faxing


Try use the monitor button for faxing, check whether there is tone or not.

Jul 08, 2010 | Toshiba E-Studio 3511 Color Copier

1 Answer

My Canon MFP4150 cannot send international faxes. I keep getting error message 0091 : error during tx. Please advise a solution.


make sure the the phone line which you using having ISD calling facility in dialing 1 st you try that no by dialing with the normal phone.

Jan 20, 2010 | Canon imageCLASS MF4150 All-In-One Laser...

1 Answer

Cannot send or receive a fax. I can hear a click when I hit tone and that?s it. It worked before but after I fixed error 6502 nothing.


(2) Service error codes
on.
- Logic board
#001 TX Document jam
#003 TX / RX Document is too long, or page time-over
#005 TX / RX Initial identification (T0 / T1) time-over
#009 RX Recording paper jam, or no recording paper
#012 TX No recording paper at the receiving machine
#017 TX Redial time-over, but no DT detected
#018 TX Auto dialing transmission error, or redial time-over
#022 TX Call failed (no dial registration)
#037 RX Memory overflow at reception of an image
#085 TX No color fax function supported in the receiving machine
#099 TX / RX Transmission terminated mid-way by pressing the Stop/Reset button
#995 TX / RX During TX (sending): Memory transmission reservation cancelled
During RX (receiving): Image data received in the memory cleared
Error code TX / RX Meaning
##100 TX Re-transmission of the procedure signal has been attempted the specified number of times, but failed.
##101 TX / RX Sender's modem speed does not match the receiving machine.
##102 TX Fallback is not available.
##103 RX EOL has not been detected for 5 seconds (or 15 seconds in CBT).
##104 TX RTN or PIN has been received.
##106 RX The procedure signal has been expected for 6 seconds, but not received.
##107 RX Fallback is not available at the sending machine.
##109 TX After DCS transmission, a signal other than DIS, DTC, FTT, CFR, or CRP has been received, and re-transmission of the
procedure signal has been attempted the specified number of times but failed.
##111 TX / RX Memory error
##114 RX RTN has been received.
##200 RX A carrier has not been detected for 5 seconds during image reception.
##201 TX / RX DCN has been received in a method other than the binary procedure.
##204 TX DTC has been received even when there is no sending data.
##220 TX / RX System error (main program hang-up)
##224 TX / RX An error has occurred in the procedure signal in G3 transmission.
##226 TX / RX The stack pointer has shifted from the RAM area.
##229 RX The recording area has been locked for 1 minute.
##232 TX The encoder control unit has malfunctioned.
##237 RX The decoder control unit has malfunctioned.
##238 RX The print control unit has malfunctioned.
##261 TX / RX A system error has occurred between the modem and the system control board.
1-7

Oct 13, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Cannot send or receive a fax. I can hear a click when I hit tone and that?s it. It worked before but after I fixed error 6502 nothing.


(2) Service error codes
on.
- Logic board
#001 TX Document jam
#003 TX / RX Document is too long, or page time-over
#005 TX / RX Initial identification (T0 / T1) time-over
#009 RX Recording paper jam, or no recording paper
#012 TX No recording paper at the receiving machine
#017 TX Redial time-over, but no DT detected
#018 TX Auto dialing transmission error, or redial time-over
#022 TX Call failed (no dial registration)
#037 RX Memory overflow at reception of an image
#085 TX No color fax function supported in the receiving machine
#099 TX / RX Transmission terminated mid-way by pressing the Stop/Reset button
#995 TX / RX During TX (sending): Memory transmission reservation cancelled
During RX (receiving): Image data received in the memory cleared
Error code TX / RX Meaning
##100 TX Re-transmission of the procedure signal has been attempted the specified number of times, but failed.
##101 TX / RX Sender's modem speed does not match the receiving machine.
##102 TX Fallback is not available.
##103 RX EOL has not been detected for 5 seconds (or 15 seconds in CBT).
##104 TX RTN or PIN has been received.
##106 RX The procedure signal has been expected for 6 seconds, but not received.
##107 RX Fallback is not available at the sending machine.
##109 TX After DCS transmission, a signal other than DIS, DTC, FTT, CFR, or CRP has been received, and re-transmission of the
procedure signal has been attempted the specified number of times but failed.
##111 TX / RX Memory error
##114 RX RTN has been received.
##200 RX A carrier has not been detected for 5 seconds during image reception.
##201 TX / RX DCN has been received in a method other than the binary procedure.
##204 TX DTC has been received even when there is no sending data.
##220 TX / RX System error (main program hang-up)
##224 TX / RX An error has occurred in the procedure signal in G3 transmission.
##226 TX / RX The stack pointer has shifted from the RAM area.
##229 RX The recording area has been locked for 1 minute.
##232 TX The encoder control unit has malfunctioned.
##237 RX The decoder control unit has malfunctioned.
##238 RX The print control unit has malfunctioned.
##261 TX / RX A system error has occurred between the modem and the system control

Oct 13, 2009 | Canon PIXMA MP830 All-In-One InkJet...

3 Answers

Fax error message = TX cancelled:RX fax info mismatch???? Cannot send fax - How do I fix this error - Not all faxes return this message


Two Issues:

1. The Transmission Speed of the MX860 may be too fast.
Solution: on FAX Menu go to Settings>Device Settings>FAX Settings>Transmission Settings >"TX start speed" and change to 14400 or lower (14400 worked for me).

2. The recipient FAX machine may be receiving by a different number than the one you dial. This may occur if you dial a free-calling no.
Solution: Go to Transmission Settings as above>"Check RX fax info" and turn it to OFF. This disables the mismatch issue.

Hope this helps. aknz

Jul 31, 2009 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer

Report of fax


Hey renzo737 - Follow these steps to have your machine print a report after you send each fax:

1)Hit the Fax button, then the Menu button.
2)Press the < and > buttons to scroll until you reach
TX Settings. Hit OK.
3)Use the < and > buttons to scroll until you reach TX REPORT.
Then hit ok.
4)First you want ATTACH TX IMAGE and then you want
PRNT FOR EACH TX.(it may also say as TX REPORT)

On your machine under TX report it may just say PRINT ERROR ONLY, which means only print if there's an error, or the PRNT FOR EACH TX. You'll find it easily. You want the print for each tx option. This will print a report and give confirmation that your fax went through after each fax. If you have any problems understandind this or need more help just give a shout.
If this solves your problem PLEASE rate this as fixed. Like I said if you need more help just add a comment and I'll be happy to assist you further. Thanks and have a good one.

Jeff

:

Jun 30, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Fax Canon JX200


is there any error messages coming out from your fax machine.see the error messages first.the paper should run smoothly during sending and receiving process

May 06, 2008 | Canon FAX-JX200

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