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Re: paper shredder jam
Shredder will jam for two reasons
1 over load
2 bad cuttint blade
You will have to removed the screws at the bottom of the shredder. You will have to removed the head from the base. open the door and look under where the head is sitting. you will see two screws. one on the right and one on the left. Also look at the back you will see two screws one on left and one on right. After you removed the four screws, the head
can now be lifted from the base,
Removed all the screws that holds the cover. you will see the jam in between the blades. Try to removed the the paper by pulling the paper while turning the motor fan. NOTE! make sure the power is unplug.
Remember this: the machine will not start if you have a jam blocking the sensors.
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Some shredders have reverse mode
to eject jam. Otherwise its a slow job - Unplug from mains Remove each piece of paper as close to the jaws of the shredder as possible. Then hopefully when plug in and turn on will not find too much resistance and be able to cope with the paper and drag the jam through until clear.
Before giving up..
I'd suggest that you first UNPLUG THE SHREDDER. Then carefully inspect inside the paper input chute. There should be one or more small slots with spring contacts inside them. You may have jammed one or more of them permanently into the on position while clearing your paper jam. Especially if the jam was caused by and adhesive backed material in the shredder. If you see one of them jammed just manually clear it and try again. I doubt that the contacts have fused. That requires high currents. These sensors use very low current to make or break the contact.
The first thing you need to do is open the device and clear any debris: leftover paper pieces, toner, etc. If this does not fix the jamming, the device could use a more thorough service. Inspect all of the moving parts and make sure that they are firmly attached. If it's possible to tighten down some components, a minor tweak with a screwdriver can work wonders.
Something a little unorthodox, but that has helped me in the past is lubrication. You could try lubricating the printer with mineral oil or paper shredder oil. There are two ways of doing this. You could open the machine up, locate rollers and then brush the oil onto the rollers. Or you could simply put a very then layer of mineral oil on a piece of paper and then run the paper through the machine. The first few pages out of the machine will have oil on them, but after a half dozen pieces or so, the parts should operate more smoothly and be less likely to jam.
I hope that helps.
If a document jam occurs during a transmission, the message "DOCUMENT JAM" is displayed. If this occurs, follow the procedure below. It is recommended that a duplicate from a copier, of the jammed document be used to reduce the chance of a jam when resending the document. See Chapter 3, "Loading Documents" for document specifications and recommendations which may help avoid paper jams. Note: The power can be left ON when clearing a paper jam. Typical Causes of Document Jams Recommended Procedure The document is fed at an angle. Adjust the Document Guides to the edges of the document. The document paper is too thin or too thick. Make a duplicate using a copier and use the copy as the sending document. Document has tape or pieces of paper taped to it. Remove the tape or make a duplicate using a copier and use the copy as the sending document. The Control Panel Cover is not fully closed. Close the Control Panel Cover fully. The document is stapled. Remove the staple(s), or make a duplicate using a copier and use the copy as the sending document. Basic Troubleshooting 1. Remove all documents from the Document Support. 2. Open the Control Panel Cover. 3. Remove the document jam. Remove any pieces of paper, paper clips, or staples that may have caused the jam. 4. Close the Control Panel Cover. 5. Verify the display has returned to the Standby Mode.
Throw it out and buy a new one! staples won't replace this unit and your gonna have to take it apart and clean the gears. Also tell your employees to stop reversing the drive gears with paper inside the bucket it only reverses the flow and jams the unit. I would buy a cross cut shredder next time. Hope that helps.
When you set it to reverse, it Should propel the paper back out the top, where it's jammed. If it does not, remove power to the unit, and get ready for the long laborious process of removing the jam with a pair of tweezers. A hazard of paper shredders, maintenance can be a bit on the silly side.