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Scanning photos using HP Photosmart C4200 series scanner but unable to ascertain how to save them to computer.

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  • phatfatgurl2 Jan 13, 2009

    it only gives two options, to print whats scanned or insert a memory device.. when i insert a mem. card its says no memory card detected.

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I had the same problem, I could scan something but I couldn't send it wirelessly to the computer to save.

Try this, go to START , CONTROL PANEL, SCANNERS AND CAMERAS and see if the HP photosmart is listed.
If it isn't, get out your HP disk that came with it and install it. After it is installed, you can scan and save from there without using the buttons on the HP.

Posted on Jan 14, 2009

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Posted on Jan 02, 2017

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My HP Photosmart C4200 All-in-One won't scan. It keeps giving me a message, USB not connected but it is because I can copy and print. HELP!


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I HAVE AN HP PHOTOSMART C4200 ALL INONE AND IT


make sure you installed all the driver .if you have installation disk choose the repair option it wll fix the missing components and you will be able to scan.

Nov 27, 2009 | Office Equipment & Supplies

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How do I scan photos to my HP from my Photosmart c7280?


you can scan from paint, use file, from scanner or camera then you can save it as a jpeg

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Apr 28, 2009 | HP Photosmart C7280 Laser Printer

1 Answer

When I scan a photo, I get an error message USB not connected.


I can print with my C4200 All in one-printer, but when I try to scan a photo, I get this message "USB not connected", but it is. So how can I scan again? My friend has the same problem, and I really need my scanner.. please help if you can. I haven´t been able to scan for awhile becouse my computer has been broken, and when I got it back I couldn`t scan at all. (Sorry my english sucks, hope you understand my problem)

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Connection


Go to www.hp.com/support and then search for scan diagnostic utility. Use the utility to diagnose what's the exact problem with your scanning. It have a button for fix. you could use the utility to solve your problem. If there is no option for the printer when you are finish downloading the scan diagnostic utility then you need to uninstall the software for hp solution center, hp imaging device and hp photosmart driver in the add/remove programs. Then reinstall the software using the downloaded software in hp website and make sure that it is the full feature

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Scanning problem on photosmart c4280


For a quick fix that doesn't involve downloading or installing anything, open the printer icon in the dock ("HP Photosmart C4200 series") and click the Scanner button in the upper right hand corner, then click "New Scan."  It should scan with no problems!  At least it did for me. : )

Apr 06, 2008 | HP Photosmart C4280 Aio Printer

16 Answers

Trying to scan, but keeps on saying "USB not connected"


I had the same problem.  The thing is I was pressing the scan button on the printer and getting the lovely "USB not connected" message.  However, if you open the printer icon in the dock (Mine is "HP Photosmart C4200 series") and click the Scanner button in the upper right hand corner, then click "New Scan," voila!  presto! and all is right with the world again.  
Yes, it is obnoxious that HP made a defective scanner button, and I may download the driver again when I get a chance.  But yay for quick fixes!

Feb 06, 2008 | HP Photosmart C4280 Aio Printer

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