I had my VM9312 for about two months the IPOD work great then I upgraded to the new version 184.108.40.206 I tunes and now its not being reconizing my IPOD.
I use several other players and it reconized them with no problem.
I purchased a new j-link cable and its still not working could it be the new version of Ipod tunes????
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If have factory amp you have to find the turn ou wre for the amp and hook it up to the amp turn on wire from the radio(bootleg way sound might cut in & out) or go to local sound shop and get a bypass for the amp
I have the Jensen head unit. I found out a while ago that the 6th Gen Ipod Classic does not send video through the multi-pin connection. Only out of the headphone/A/V out. This is the reason it does not work via the JLink cable into the Jensen VM9312
This will never work, the new ipods will only work with apple products. I've had numerous headaches with this and after many phonecalls to manufacturers I discovered that the new ipods will only play video if they see an apple authentication chip embedded inside the video cable. Sorry.
The new ipod will not work with anything other than 2008 alpine products. Apple embedded a chip in the actual cable that tells the ipod that it's ok to pay. What you need is an authentic apple video cable that can only be purchased at the apple store...then hook the inputs up to the video input on the radio.
At audiovox.com has some upgrade files for the jensen vm9312 that is supposed to fix this problem. First you have to find the vm9312 and then click on software updates. Audiovox makes Jensen products i believe.