Question about Lexmark All-in-One Printer with PictBridge

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Lexmark 2500 I succesfully installed this printer program to my windows xp computer. The program runs, but when i try to scan or print it tells me unable to communicate with the printer. I have tested the USB cable, changed ports, unplugged and replugged each cord (power and usb) reinstalled the software, and it still is not connecting. Are there any other suggestions.

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  • 3 more comments 
  • cisneros0300 Sep 23, 2008

    i have the exact same problem

  • twhizzy23 Oct 05, 2008

    scanning won't wokrk

  • Anonymous Oct 28, 2008

    I have the same issue. Lexmark support told me that I needed to update the drivers for my usb ports. WTF! They all work on other devices. F.U. Lexmark.

  • ladama2008 Jan 05, 2009

    I have the same problem

  • Anonymous Mar 28, 2009

    I have the exact same problem. I bought my laptop and printer at the same time. My printer has never scanned anything because the imaging studio software won't install for some reason.It prints and copies but it won't scan because I don't have the imaging studio!

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I need a lexmark 2500 imaging studio...can anyone help me?

Posted on Aug 03, 2008

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1 Answer

OCR doesn't work with WINDOWS 7 and my Lexmark X5650es printer


Try this approach:1. Uninstall your existing printer driver. On your computer, go to Start menu > Programs > Lexmark X5600 Series folder > Tools > Uninstall. After the uninstall process, reboot your pc when prompted.2. When your pc turns on, check if your Windows 7 is running on 32-bit or 64-bit operating system. On your computer, go to Start menu > right-click on Computer > click on Properties. Take note of the System Type.3. Use the link below to download and re-install the corresponding printer driver for your operating system:- Lexmark X5650 Printer Driver for Windows 7 32-bit- Lexmark X5650 Printer Driver for Windows 7 64-bitSimply follow the instructions on your computer screen to complete the installation.4. To re-install the Lexmark OCR scan software, insert the printer software installation CD in your pc CD-ROM drive.5. Click on Install > Install Additional Software > select the Lexmark OCR Scan Software > continue with normal installation steps.
Then try to create a PDF or Scan and Edit text (OCR) to verify that the problem is fixed.
If that doesn't help, please contact Lexmark Technical Support Center at 1-800-539-6275 for additional assistance.

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When you press the "scan" button on the lexmark, the scanner is trying to connect to a specific software program that in this case you may not have installed.

You will want to try to test the scanner driver directly.
For windows XP and Vista, try the following.

1. Open your start menu
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NOTE: for windows Vista, make sure you are in "classic view" to see scanners and cameras.
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For windows 7, you will need to do something a little different.

1. Open your start menu
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If there is no lexmark, you need to check the lexmark website for drivers. If the lexmark is there, try double clicking the icon to run the scan wizard.

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the vista is so slow.....
plz use the xp , put the paper in the scanner place , and then press in the scan key in the printer .
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Had the same problem. Installed the most recent drivers. OK now. Good luck. - Kakou

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