Question about HP Color LaserJet 3500 Printer
Error message states 13.02.00 paper jam ... even shows up if the paper tray is out of the printer .... have looked everywhere and can't find any paper remenants. Tried 'cold reset' but didn't help. Used compress air but no results.
Thhis error is usually due to a dirty photcell (sensor) in the tray 2 paper feed assembly or a broken sensor flag in the same assembly. Start be removing all cartridges and the transfer belt. Look in the bottom of the printer below the lowest cartridge slot for a removeable cover. That's the area your problem is probably in. I have incuded a link to a free PDF of complete service manual below. Good luck.
Posted on Aug 03, 2008
I have one printer hp colorlaserjet 5550n but in the problem
this error 13.01.00 jam in tray 2 you have this one erro solution
plz give me
thenk you so much
Posted on Oct 29, 2011
I have hp 5550n printer laser jet i am geting paper jam problem
Posted on Aug 26, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 19, 2015 | HP LaserJet Office Equipment & Supplies
Mar 23, 2013 | HP LaserJet 4350 Printer
May 10, 2010 | HP Color LaserJet 3500 Printer
Feb 26, 2009 | HP Office Equipment & Supplies
Aug 06, 2008 | HP LaserJet 5550 Printer
Apr 02, 2008 | HP LaserJet 4 plus Printer
3,899 people viewed this question
Usually answered in minutes!