Question about HP Color LaserJet 3500 Printer
Error message states 13.02.00 paper jam ... even shows up if the paper tray is out of the printer .... have looked everywhere and can't find any paper remenants. Tried 'cold reset' but didn't help. Used compress air but no results.
Thhis error is usually due to a dirty photcell (sensor) in the tray 2 paper feed assembly or a broken sensor flag in the same assembly. Start be removing all cartridges and the transfer belt. Look in the bottom of the printer below the lowest cartridge slot for a removeable cover. That's the area your problem is probably in. I have incuded a link to a free PDF of complete service manual below. Good luck.
Posted on Aug 03, 2008
I have one printer hp colorlaserjet 5550n but in the problem
this error 13.01.00 jam in tray 2 you have this one erro solution
plz give me
thenk you so much
Posted on Oct 29, 2011
I have hp 5550n printer laser jet i am geting paper jam problem
Posted on Aug 26, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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