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Hp all in one C7280, I cannot send a fax. I get an error print out that says Error 388, image on fax send report is set to off...Please help me to fix this by e-mail or by phone 310-576-7890. Thank you, Michele Dominick

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  • dominick29 Jul 18, 2008

    it must be my machine b/c another fax I sent was received blank, can you please detail how I would fix this on my machine?  Thanks

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  • 347 Answers

Hello Dominick.
-In this link, you will find HP's website, with a very usefull guide  about how to use your printer,
http://h10025.www1.hp.com/ewfrf/wc/useCategory?lc=en&cc=us&dlc=en&product=3204785&lang=en


-Make sure you have the apropiate driver for your printer. If you  are not sure if you have it, in the above link you will be able to  download it from HP's website
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&lang=en&dlc=en&product=3204785&

-Now, according to HP's website, the error 388, means your printer is busy. The solution should be to send teh documet when the phone line is not in use.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&lc=en&dlc=en&product=3204785

Good luck, and if you haev any other doubt, let us know.
Dahaka

Posted on Jul 18, 2008

  • 1 more comment 
  • Santiago Vallejo
    Santiago Vallejo Jul 18, 2008

    Dominick, 

    try this solution,
    http://h10025.www1.hp.com/ewfrf/wc/docum...

  • Santiago Vallejo
    Santiago Vallejo Jul 18, 2008

    Dominick, im not sure if i understood that you can send them, but not recive, or can't either send or recive.

    anyway, i suggest you to go to this link, and there you will find some solutions when the printer.
    sends but dont recive
    recive but dont send
    dont send either recive
    and problems with the VoIP
    http://h10061.www1.hp.com/ccsearch/searc...

  • Santiago Vallejo
    Santiago Vallejo Jul 18, 2008

    im sorry for the above links, i was using a browser that dosent support some Fixya features. Now i am on Internet explorer



    The last page i wanted you to visit that had a long link, you can acces it by clicking here

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  • 1,447 Answers

Hi-

try this

388 The local machine has originated a fax session and detected a remote fax machine but has been unable to detect any T30 frames. If the machine is in V.17 mode, it is likely the connection has been interrupted. In V.34 mode is also possible for this error to occur due to compatibility problems with certain machines and/or line conditions.

Solution:

1. Reattempt the fax transmission at a different time when telephone line conditions have improved.

2. Disable V.34 on the local machine and attempt the transmission using the V.17 mode. (See error 227 for changing to a slower speed or disabling V.34 .)

Posted on Jul 18, 2008

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Jul 18, 2008

    Just use the printers control panel and go to fax setting (advance) then change the V.34 setting.

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Jul 18, 2008

    Perform the following to turn V.34 off and access the lower speed of the local machine.

    1. Press the ENTER/MENU button one time.

    2. Press the < or > button until the front display reads "Fax Setup".

    3. Press the ENTER/MENU button.

    4. Press the < or > button until the front display reads "All Faxes".

    5. Press the ENTER/MENU button.

    6. Press the < or > button until the front display reads "V.34".

    7. Press the ENTER/MENU button.

    8. Press the < or > button until the front display reads "Off" and then press the ENTER/MENU button to save the setting.

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1 Answer

Hi could you tell me how to print the report for sending please to keep as proof to a number it was sent


Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you select On or On+Image, the report will print for every fax you send. If you send a lot of faxes to the same place, you may need more than the job numbers to know which faxes you must send again. Selecting On+Image or Off+Image will print a section of the fax's first page on the report to help you remember. NOTE:When the Verification Report is turned Off or Off+Image, the Report will only print if there is a transmission error, with NG in the RESULT column. 1 Press Menu/Set, 2, 4, 1. 2 Press ? or ? to select Off+Image, On, On+Image or Off. Press Menu/Set. 3 Press Stop/Exit.

Jul 21, 2011 | Brother MFC-620CN All-In-One InkJet...

1 Answer

I keep getting "image on fax send report is set to


Hi!!

Press the Setup button on the front panel of your All in One

Go to Print report

Check for Fax report it may be off turn it On

Apr 16, 2011 | HP Photosmart C7280 Printer

2 Answers

HP C7280 All in one wont send faxes


First clear the fax memory and then go to go fax menu and then settings
then DRPD set it 9600, and then try to send a fax ...

Good luck...

Feb 02, 2009 | Printers & Copiers

4 Answers

IMAGE ON FAX SEND REPORT IS OFF


At the top of the display, select the "Wrench Icon."
Select "Print Report."
Select "Image on Fax Send."
Select the ON option.

Dec 17, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Confirmation page


You can configure your HP all-in-one so that it automatically prints error and confirmation reports. If you need printed confirmation each time a fax is sent, follow these instructions before sending any faxes and select Send Only. To set automated report options from the control panel Press Setup. Press 2, and then press 1. This selects Print Report and then selects Fax Report Setup. clip_image001.gif Press to scroll through the following report types: Every Error: prints whenever there is any kind of fax error (default). Send Error: prints whenever there is a transmission error. Receive Error: prints whenever there is a receiving error. Every Fax: confirms every time a fax is sent or received. Send Only: prints every time a fax is sent indicating whether the fax was successfully sent or not. Off: does not print any error or confirmation reports. Press OK to select the report.

Jul 29, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Fax confirmation set up


document.tlSearch.tx.value=unescape("") s.gif s.gif HP LaserJet 3050, 3055, 3390, 3392 AiO Product - How to Print a FAX Confirmation Report Description By default, a Fax Confirmation report (Fax Call Report) will only print when a fax error occurs. However, this option can be changed using the printer control panel.
  1. Press the right arrow until Reports appears in the display, press the checkmark.
  2. Press the right arrow until Fax Call Report appears in the display, press the checkmark.
  3. Press the right arrow until Print Report appears in the display, press the checkmark.
  4. Right arrow to the option of choice, press the checkmark to save the change.
FAX call report options
  • Send Fax Only - a confirmation sheet will only print when a fax is sent
  • Never - no fax confirmation sheets
  • Every Error - default setting
  • Send Error - a fax confirmation prints when the fax transmission encounters an error
  • Every Fax - a fax confirmation sheet will print for incoming and outgoing faxes

Mar 31, 2008 | HP LaserJet 3050 All-In-One Printer

1 Answer

Fax Error codes


Hi,

I have mentioned the Description for the error codes.388 and 421 error codes means the same and suggestion to resolve the problem.

282 - Retry the transmission.

388 - Reattempt the fax reception at a different time when telephone line conditions have improved.

421 - Reattempt the fax reception at a different time when telephone line conditions have improved.

233 - A communication failure has occurred between the two machines (OR) The user at the remote machine might have pressed the Stop button. (OR) Sometime Call waiting service might cause this error code.

  • Turn OFF the Error Correction mode(ECM).Steps to do. Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to Error Correction mode(ECM) and highlight -> press ok/Enter->Select turn OFF-> press ok/Enter.At Last Press Cancel to quit the menu.
  • Decrease the Fax speed.Steps to do.Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to" Fax speed"-> press ok/Enter-> Choose "Medium speed or slow speed ->press ok/Enter. At Last Press Cancel to quit the menu.
Thank You

Feb 08, 2008 | HP Officejet 9110 All-In-One InkJet...

1 Answer

Fax Confirmation Sheet


HP LaserJet 3050, 3055, 3390, 3392 AiO Product - How to Print a FAX Confirmation Report Description By default, a Fax Confirmation report (Fax Call Report) will only print when a fax error occurs. However, this option can be changed using the printer control panel.
  1. Press the right arrow until Reports appears in the display, press the checkmark.
  2. Press the right arrow until Fax Call Report appears in the display, press the checkmark.
  3. Press the right arrow until Print Report appears in the display, press the checkmark.
  4. Right arrow to the option of choice, press the checkmark to save the change.
FAX call report options
  • Send Fax Only - a confirmation sheet will only print when a fax is sent
  • Never - no fax confirmation sheets
  • Every Error - default setting
  • Send Error - a fax confirmation prints when the fax transmission encounters an error
  • Every Fax - a fax confirmation sheet will print for incoming

Jan 22, 2008 | HP LaserJet 3050 All-In-One Printer

2 Answers

Confirmation print out


Your wanting what Brother calls a Transmission Verification
Report:

You can use the Transmission Report as
proof that you sent a fax. This report lists the
time and date of transmission and whether
the transmission was successful (OK). If you
choose On or On+Image, the report will print
for every fax you send.
If you send a lot of faxes to the same place,
you may need more than the job numbers to
know which faxes you must send again.
Choosing On+Image or Off+Image will print
a section of the fax's first page on the report
to help you remember.
When the Verification Report is turned Off or
Off+Image, the Report will only print if there
is a transmission error, with NG in the
RESULT column.
a Press Menu, 2, 4, 1.
b Press a or b to choose Off+Image,
On, On+Image or Off.
Press OK.
c Press Stop/Exit.

Nov 11, 2007 | Brother MFC 240C All-In-One InkJet Printer

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