a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Just set up email as normal, scan doc to pc,check docs or scan folder on pc for scanned doc, open new email and click the attach icon, navigate to scanned doc folder, highlight and press ok, then type address and send.
its in the pagescope (in your webbrouser type the IP address) go to admin mode and click the scan settings then address book and enter the address for the person you want to scan too.. i can help in more detail if needed
to change the eamil address in scan section, please perform these steps.
1-click on "UTILITY/COUNTER" button from the panel.
2-click on "user settings".
3-now click on "E-MAIL Input"
4-now select "ONE TOUCH REGISTRATION"
5-you will see the blank boxes, and that scan user account which you are currently using.
6-Now click on that Account.
7-you will see the details of your scanning one touch account, click on the tabs. like Mode 1 Mode 2.
From those tabs you will see the account name, password and Email setting.
8-Click on E-mail and change the address.
9-make changes and then press Exit. (At the top right side)
pls read and do these steps carefully.. definitely u will get solution..
SCAN DIRECTLY TO E-MAIL FROM THE MACHINE- The direct "scan to e-mail" function was the hardest thing to setup. You have to have an actual POP e-mail address for your scanner, which is how it sends PDFs or JPGs of TIF files directly from the box. Getting an e-mail account setup is simple enough, but the control panel won't recognize the servers by name, for example standard pop mail server names list POP.GMAIL.COM. Instead you have to actually convert the server names into IP addresses (I found a website somewhere that did this) and insert that IP address into the control panel.
Once setup, the scan-to-email function works just as you'd expect. But it requires way too many key strokes on the machine to actually send the document. "Are you sure, Are you really sure, Are you really really sure?" (not exact quotes, but you get the idea)
I'm in my late-twenties with a background in the tech field, yet programming this direct-to-email function had me cussing and pulling my hair out. I imagine most people will setup the network scanning application and stop there. The network scanning application is actually a lot more versitile than the direct scan-to-email, even though it requires you to have your computer turned on. But using the network scanning the document just appears, then you can forward it to whatever e-mail you want via your computer (and keep your hair).
the email server address may have changed
touch the utility counter button the the administrator button
touch network setting
touch email setting
touch fwd button
check to see if the host address is correct for email server
or check the email one touch button settings To edit a one-touch E-mail address: 1. Press utility/counter. 2. One touch user box registration. 3. Create one-touch destination. 4. Address book. 5. Email. 6. Select the E-mail address. 7. Edit. 8. Then edit the address
Wrong address ? If it works for any scan to e-mail then the IP's and Gateways are correct. If none work make sure the DNS server is inputted corectly and the gateway address also. I assume that printer portion is OK right? -Carl
This are the the information you need to setup scan to email and maybe you know how to access the web browser to setup the network. first you need to know the smtp host name or ip address, second you must create a valid email address for the copier. To access the web browser input the ip addrress and press enter click administrator and the password is 12345678 or 8 zeros. there are tab system info print, scan and network. click the the scan tab. choose scan to email first thing you will see enable scan to email smtp ip address or host name. enter the right smtp. witch this you can get to your mail server. do not change the port # and that is 25. Input administrator email address and the machine email address and turn on the authentication enter your user id and a password iof there is any.
After pressing "scan," press "Direct Input," then "Scan to E-mail." That will come up with a digital keyboard with which you can enter the e-mail. You'll have to type out the whole address, as on my printer (even though I have the manual) I can't seem to find out how to save it so you don't have to type it in every time...
However, after inputting the e-mail address, press "Start" and it should scan to the e-mail.
you have to input your computer name instead of ip address. also you may use reference or something to look up your computer form lan network, thats the best way. and if you find your computer and shared folder and first scan is completed successfully you may add this path to address book