Fairly new DGB-600 or DGB-500. Worked well for first couple of months. But now, regularly, the grinder is impossible to remove. The only one who can pull is out after we make a pot of coffee is my 6'4'' husband.
I make sure it is completely clean and dry before inserting it. I even have cleaned the entire seating area with cuetips, but no matter how pristine the set up is, once the coffee is brewed, the grinder is impossible to remove.
Is this a standard problem? Would a replacement grinder do the trick?
I took the top off the entire machine (it snaps on and off) and took a butter knife to get under the grinder from the back. Using a little leverage, it popped off.I put Vaseline petroleum jelly on the male and female parts before my next use and it STILL got stuck. So I turned the machine around to the back, took off the lid, and used the knife again.Oh well, at least I can get it out….
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I suffered with a stuck grider unti for a long time and just solved the problem.....
Remove the filter basket and through the front door look up twords the back left. You can see where the grinder unit sits. There is a slot area where you can stick a screw driver under the grinder unit and pry it up. Do this in a jiggling motion and make sure you are well under the grinding unit, doing so on the edge of the grinder unit underneath will not give you enough suface to work with, in fact you will just bend or crack the edge. Looking in from low on the front (kneeling on floor with unit on counter, worked for me) will let you locate where the screw driver or smal pry tool needs to go. Mine was stuck for a very long time and No amount of pulling or prying from the top would work, I made it pop out in a matter of seconds using this technique from the bottom!
Good luck, I'm going to finish my cup of coffee now! :-)
runner, sounds like you've got a jam up! Remove all the coffee you can If you can, try to remove the burr and clean whatever you find out. Now, turn the unit upside down over the sink to remove everything messy. Then, turn the unit upside down over a newspaper and tap the unit a couple of times to dislodge what may be jamming it. Put it all back and you may be okay. Otherwise, you'll have to dig deeper into the unit to remove the coffee bean 'stuff' that is jamming it. You may even be able to flush it out with warm water. Be sure to air dry everything before reloading with coffee.