Question about KitchenAid KCM514 Coffee Maker

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Have a KitchenAid coffee maker model 4KCM51408-1 that just quite completely; showing err 2; The repair depots that head office gave us aren't doing repairs any more ( in Tillsonburg Ont) . Where do we go with this machine for repairs?

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  • Anonymous Nov 22, 2008

    Same problem. Our machine is about 18 months old and won't work anymore after displaying Err2. Junk.

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An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears. This may take a few moments.

If the code does reappear, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer. That said, there are no specific offerings for certified service centers that may be recommended.

Kitchenaid's toll-free telephone number for Canada is 1.800.807.67777

Posted on Aug 08, 2009

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If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

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Their toll-free telephone number is 1-800-541-6390.

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Their toll-free telephone number is 1-800-541-6390.

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Their toll-free telephone number is 1-800-541-6390.

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If the code does reappear, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.

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Their toll-free telephone number is 1-800-541-6390.

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