Question about KitchenAid KCM514 Coffee Maker
An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears. This may take a few moments.
If the code does reappear, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer. That said, there are no specific offerings for certified service centers that may be recommended.
Kitchenaid's toll-free telephone number for Canada is 1.800.807.67777
Posted on Aug 08, 2009
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