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Oki c5100 ; not printing anything, blank pages

We have recently replaced all drums, toners, and the belt. Now we get only blank pages out. no print, please help

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6 Suggested Answers

flopez
  • 161 Answers

SOURCE: OKI C5100 only printing cyan

I need to know if the test page that the unit prints as "Demo Page" comes out fine. If this is the case, your problem is within your application (software) or computer connection (check all cables). If this is NOT the case, I'll need to know more about your scenario. Operating system, type of connection (USB, parallel) and what are you trying to print. I'll be waiting.

Posted on Oct 02, 2007

Soulvisitor
  • 1113 Answers

SOURCE: OKI c5100 Printing GREY instead of BLACK.

Check density control in COLOUR MENU is set to auto and exucute auto density in same menu, clean the led heads on the lid.

In MAINTENENCE menu you can increase paper black setting (ie+2).

If any of your non gen Toner got mixed in the new black drum then this is the real issue.

If paper has moisture in it toner doesn't stick as well, run it threw twice (first time it dries out) to confirm it is not a moisture issue

Posted on Jan 13, 2008

leroyal
  • 2120 Answers

SOURCE: OKI 3300 Image Drum Problem

Did you remove the plastic tape from the new cartridge?

Posted on Feb 16, 2009

  • 2 Answers

SOURCE: drum light flashing

Try resetting the drum counter:

open the front cover, press the blue button and keep it pressed until all the LEDs are lit - hold for a few seconds and then close the front cover.

Posted on Mar 09, 2009

  • 1126 Answers

SOURCE: OKI c5100 flashing "K drum life" across screen. what does this mean?

"K" drum refers to Black drum Apparently the black drum has reached its life expectancy and needs to be replaced.

Posted on Jun 07, 2009

  • 2 Answers

SOURCE: On an OKI C3400 the alarm lights blinks amber once

THIS SOLUTION IS FOR AN OKI C3400N ONLY

As I'm sure you know, that blinking amber light indicates that:

  1. A toner lock is not fully "locked", or
  2. A toner is empty, or
  3. A drum is empty or near empty
The first question should be what does your C3400 monitor software tell you is wrong? I am assuming it said the black toner and/or drum needed to be changed - so you are fairly certain it is the black that is where the problem is? You may also have run the report from the printer that you get by pressing the "On-line" button and seen what is failing.

Assuming that is the case, and one or both of these signals an empty black toner, the problem may be in the new black toner cartridge. You can try this:
  1. Make sure the toner "lock" on all toners is fully engaged - assuming they are

  1. Open the top
  2. Lift out the entire black assemble including the toner and drum components.
  3. Keeping the assembly in the same orientation as you lifted it out, look on the RIGHT end.
  4. You should see two metal contact points, near the top at about the same level as the top of the toner.
  5. Just below these contact, you should see a small, rectangular hole - about 1/4" square.
  6. If you look in there you may see what looks like a small piece of black plastic that covers the hole from inside.
  7. If so, take a small pointed object (like a bent paper-clip) and gently reach in the hole and touch the small plastic piece on the inside that is covering the hole.
  8. You should be able to gently lift that piece of plastic UP.
  9. You may have to try lifting it a time or two, but it should stay UP if you have a new black toner installed.
  10. Once you have it UP carefully reinstall the assembly.
  11. Close the top and let the printer recycle.
  12. You may need to try this a couple of times to get the plastic to stay up on your new toner.
So you understand, here is what may be happening. That little piece of black plastic actually sits in line with a sensor in the printer that monitors toner / drum levels. When a new toner is placed in, that piece of plastic should be UP, so the sensor can monitor the level. As the toner gets used, the plastic liece gradually falls down until it completely blocks the sensor - indicating the toner is empty. That is how the monitoring software knows how to signal you.

This has worked for me several times - most especially when I tried using non-OKI OEM 'compatible" toners - but no guarantees this will help you

Posted on Jan 23, 2010

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1 Answer

OKI C5100 printer Right side of printed page has repeat print. What do I have to do to get a clean copy without the duplicate print?


You have to determine if the drum cartridge or the fuser is the problem. Do a panic stop before the paper hits the fuser and see if it has the residual image. If it is clean then the fuser is the problem.

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Oki C3100 - v poor print quality


Hi Errol

The way to identifiy your problem is to send a full colour print to your printer and open the top just as the paper starts to come out . if you then remove your toner / drums for all the colours you can see the transfer belt if the quality of the image that you can see on the transfer belt is good and clear your problem is with the transfer form the tranferbelt to the paper and not any toner /drum issue and the most likley cause is the transfer belt itself "but before you relpace it remove it and clean around the electrical contact points and generally make sure the internals of the printer is free of loose toner .

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OKI Printer C5100 problems


probabily u have some message on the printer display, and your problem must be Toner low, u will ned to replace toner.

Jun 26, 2008 | OKI C5100n Laser Printer

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Okidata c3200 - "needs new drums" message


Check your page count, drum life on a C3200 is roughly 15000 pages. This information can be found on the information menu map.

Information Menu ecblank.gif ecblank.gif dot.gif ecblank.gif Menu Item Default Setting PRINT MENU MAP EXECUTE Prints the MenuMap (menu listing) with current settings shown. Information about your printer is also
shown at the top of each MenuMap page.


Life Expectancy ecblank.gif ecblank.gif dot.gif ecblank.gifToner Cartridge
Life expectancy approximately 1,500 pages, assuming about 5% coverage, which means that 5% of the addressable dots in an image are printed with this color of toner. See Toner Cartridge..

Image Drum
Life expectancy approximately 15,000 pages, assuming an average of 3 pages per print job. If the average print job is longer than this, the image drums could last longer, but if the average print job is shorter, then image drums will be used more quickly. See Image Drum.

Transfer Belt
Life expectancy about 50,000 letter-size pages. See Transfer Belt.

Fuser
Life expectancy about 45,000 letter-size pages. See Fuser.

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2 Answers

OKI c5100 Printing GREY instead of BLACK.


Not able to print a status page. Tried holding down menu 5 sec and no output. I searched the menu and am not able to find how to print status page. I did print out a demo page and the black is great but when i print out text (like the entire menu map) the black is grey. Let me know if there is anything else I can do.

Jan 12, 2008 | OKI C5100n Laser Printer

1 Answer

Oki c5100n printing yellow color offset


What is the stats % of drums if low under 50% change them, soon as you add non Gen you throw a spanner in any attempt to fault find, fix is possible toner more than likely drum/drums, do a print of each colour and change drums as indicated by failure in its colour to print, check transport belt is OK and led heads are clean

Nov 13, 2007 | OKI C5100n Laser Printer

1 Answer

OKI C5100 only printing cyan


I need to know if the test page that the unit prints as "Demo Page" comes out fine. If this is the case, your problem is within your application (software) or computer connection (check all cables). If this is NOT the case, I'll need to know more about your scenario. Operating system, type of connection (USB, parallel) and what are you trying to print. I'll be waiting.

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