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HP colour Laserjet 2600n - red

Hi im new to this......I am having the same problem as some others posted on the 12 June. My red is neally non existent. I have always used HP cartridges. Have had 4 or 5 new ones since problem started about 6 months ago, but its just getting worse. Any advise

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  • Anonymous Mar 23, 2009

    supplies status page printing not properly



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I would start by using the HP Toolbox utility, this would have come on a cd with the printer (can be downloaded from use the trouble shooting tab.

Next try Restoring the factory-set defaults returns all of the settings to the factory defaults.
To restore the factory-set defaults
Use the (LEFT ARROW) or the (RIGHT ARROW) button to select Service, and then press
2 Use the (LEFT ARROW) or the (RIGHT ARROW) button to select Restore defaults, and then
press (SELECT).
The device automatically restarts.

If you don't have any joy there i would suspect it's a high voltage problem, which could be caused by a number of things.
1 To start with clean the magenta toner contacts in the printer
2 Clean the EBT, to do this you need to enter the secondary service menu
use the following procedure:
1 Confirm that the device is in a Ready state.
2 Press the button (SELECT) to enter the main menu system.
3 Press the button (LEFT ARROW) and the button (CANCEL JOB) simultaneously.
4 Press the button (SELECT) to confirm 2ndary Service.
5 Press the (LEFT ARROW) button and button (RIGHT ARROW) to navigate to the secondary service menu.
Select clean ETB.
If none of these work, it could be the high voltage power supply, the ETB, the magenta toner motor or gears.

I hope something here helps you

Posted on Jul 21, 2008

  • wayne churchill Jul 23, 2008

    Hi, I've just had a bit of time to research this problem and have found the following (i hope this helps)

    This is caused by dust in the scanner assembly. There's a fan right by the magenta laser scanner that blows dust and particulate matter in the air directly on that laser scanner.
    Requiring its removal and careful cleaning of all lenses and mirrors. Unfortunately, this is not covered in the service manual. Getting the laser/scanner out is not too bad: Start by removing the printer covers, the rear plate, and the plate on which the DC controller and formatter mount. Remove the four laser/scanner unit corner screws and the single screw for its cover. Be careful to remove the small shutter spring on the cover before removing the cover. Use a strong flashlight to carefully examine the copper-colored mirrors for dust. Use dry cotton swabs to carefully clean all dust from the mirrors and the lenses. Blow dirt and dust from the inside of the scanner box. You will notice that the bottom mirror, facing up, is the one with the most dust.


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Indeed, you need to clean the laser scanner mirrors. They get covered with dust, especially the red one, which is on the bottom and thus most susceptible. There is a PDF disassembly guide that will lead you through this, at . It'll take you an hour or two, but it solved my problem.

Posted on Sep 26, 2009

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u have to clean the laser/scanner assy !
the problem will disappear .

Posted on Jun 30, 2009

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Posted on Jan 02, 2017

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