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Posted on Jan 26, 2011
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The copier stopped working and Error code E000003-0000 came up. I've shut the machine down and restarted, but error code still comes up.

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mukund bondale

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  • Canon Expert 122 Answers
  • Posted on Jan 27, 2011
mukund bondale
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Joined: Dec 31, 2010
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Switch on the machine, press *(additional function) 2and8 together and again *, on screen select copier>function>clear>error>ok. switch off the machine and restart.still problem appears then check fuser unit.

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Error Code: 39,003.40:133671 Yesterday the copier/scanner would not work. I shut the printer down and restarted it and received the above error code. I shut the printer down again and restarted it and...

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It took me a moment or two to find the explanation to this error. It appears you have a saddle stitch finisher as that distinguishes the error code. Canon does not lump all error codes together (concerning all available peripherals) in one spot. In brief, the code means that the second feed motor (which will initialize at start up/and only pertains to the saddle stich feature) was not recognized as acting properly. When the machine starts up it checks a tremendous amount of inputs and outputs and the second feed motor (m8) is one of those. The controller pcb of the finisher told the main controller of the copier that "m8" did not perform it's function. To simplify the diagnostics, either the motor did nut turn, or the shutter it drives is bound, or the finisher pcb has lost its mind, or best of all the copier is misinterpretting the data from the finisher pcb. I know this does not fix your problem, but at least you know where to look and what to look for. And if "copier dude" (which I am one) says you need a new SPLEEN you can tell him to go to hell !!! I wish I could be of more help.....and I can be for a nominal fee.......( plane tickets, hotel,mixed drinks) lol
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