Question about Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F28 error Yesterday; July 18th I went to put a load of whites in the washer, maybe like a medium load. Well it started like normal and so I went on doing other house chores. I went back to my washer because I had it on the whitest whites cycle and for 84 minutes it was done fast. I noticed on the display where the remaining time would have been an F28 error message. I just really find this very unconvinent because I am moving today and need to wash my clothes. The set that I bought is just barely a year old and the washer is already broken? I mean I know this is not the first time this problem has ever happened; well to me it is. I would really like to know if there is a recall on the Whirlpool Duet GHW9150P Front Loader Washer; if not there needs to be. Up until now I loved my set now I don't know if the repair guy comes if the problem will be fixed or not. What does the F28 error mean anyway? I tried calling whirlpool to see if they could help me and they just said to select the drain/spin cycle and the door will unlock; well it didn't. Nothing seems to work and its really confusing me. Do you suggest anything else or am I just screwed at this point?

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  • Anonymous Aug 14, 2008

    I had the F28 problem from my intital use of my new washer. Not only that, I have to start a cycle about 10 times then force a rinse/spin before the stupid piece of junk will actually run a cycle for a normal duration. It, until that point will just squirt some water in and stop while never progressing to the wash phase as seen on the little diaplay while the cycle timer continues to count down. I'm very unimpressed with this washer. I guess that's why I got it for free with my log home kit.

  • Anonymous Feb 10, 2009

    what the **** F28 mean?

  • draftwoman1 Mar 29, 2009

    I have the same problem, and was told it is an internal electrical problem.
    I now have to call a service tech to fix it.

  • draftwoman1 May 11, 2010

    Thanks, I will try this and report back.

  • amer3597
    amer3597 Nov 27, 2012

    I have a Whirlpool duet .and i had the F28 problem I follow the troubleshooting in service manual ,(found in the front botton of the machine)i got MOTOR CONTROL UNIT Bad ,i took out and found burned with dark spot.the MCU is on front left botton side


1 Answer

F28 is a communication error which usually means there is a connection that has come loose. Removing the top and unpplugging and replugging the connectors in will fix 75% of these codes. If the bottom toe panel is not on it will also give you an F28.

Posted on Jul 24, 2008

  • brenda May 21, 2012

    Hi I am having the same problem but I was also cleaned my filter to. You said the "bottom toe panel" is that the front bottom that I have to take off to clean the filter? Could my problem be that I didn't put that on right?


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