Everytime I turn on my Polstar GPS roadmentor it comes on and then goes to a screen that says polstar road mentor with a graphic of a globe and a hand print behind it and just stays there. Can you tell me what the problem may be and how to fix it
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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When you press on your Where to? graphic a menu will come up that will give you a number of choices including Address, Go Home, Points Of Interest, and 3 others. There should be an arrow point down in the lower right corner of the screen. When you press that the screen will scroll down a page and you should then see the Coordinates Globe. Press this and the screen should change to the Enter Coordinates screen. This will allow you to enter two sets of coordinates for your destination.
the proble #1 get you lost. I assume you mean it takes you through a torture track that you could have more easily navigated by stying on the main road and closing your eyes? Try disabling shortest or quickest route option
problem#2 can't find address, perhaps your maps are out of date. Cartographer data is over 12 months old useally when new maps are released.
are you in Australia? get an Altina GPS with Polstar maps both Hware and software are a moree reliable GPS than TOMTOM. check out the number of problems on this site with TT's its a wonder they get any sales with the problems that we have to solve on these pieces of junk type Marbella Australia and see the 8210 or the super A860 unit much more reliable?
even offshore they can supply maps for other countries so check em out and sell your totom on ebay
low battery level is one reason for poor connection to satellites. However your problem may be a faulty SIIRF chip. Now I have to say that connectinhg the unit prior to starting the engine can damage the chip so refrain fromn doing this in any future GPS operation. The reapair for bad chip if not under warranty is arms and legs cost
go to Marbella Australia ( Marbella Altina) website to look at two units in products area A 8010 and A860 I think both are excellent units well supportede and maps are Polstar for whatever country you need. use the contact button to make an enquiry or go to the order button you will be contacted back within hours, great service!
Garmin are OK but jolly expensive to repair and upgrade and have lousy backup service
If you decide to buy a relaible GPS get an ALTINA they make the boards for most GPS units on the market Except tom Tom and Mio which are cheap and nasty there are so many faults on those brands on this forum i am surprised they are still in business.