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Your camera is faulty. It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts. Please rate our solutions and if you still have problems please call back for more ideas to help you
Thanks Richard Scott Technical Support New Zealand
Digital cameras drain lots of power for a short period. The best
batteries for digital camera are rechargable types. It is either you
are using normal alkaline batteries which are easily drained or your
rechrgable batteries are not properly charged. Try solving either of
these two problems.
the reason why the lens zooms out is because the zoom switch is faulty and might need replacing.The way to tell this is when you switch it on in camera mode you will see the zoom bar displays on the lcd and stays there.
when a please turn on and off again appears there is normally a fault with or in the lens. I dont like to suggest that the camera must be opened by anyone that is not qualified to do the repairs because these cameras have components in that could be damaged and will only make the problem worse.
I have the same camera... and it was doing the same thing AFTER i
changed my old batteries, because they were getting low. It was only
after i put in the NEW batteries that i had this problem... I tried
putting the old batteries back in and sure enough it worked again, so
it probably all just depends on the brand of the battery you use.
This is new.
I see that according to the illustration, there is no Optical Viewfinder- thus you need the the screen to compose the images -
Is this correct?
As this camera is new to you carefully read up the instruction manual - especially the set up routine.
If after a day or so you are still in trouble - take it back to the store for replacement.
Do not interfere with the camera.
Does your battery work with regular AA alkaline batteries ? They have higher voltage than NiMH rechargeable. I'm having a similar problem, just discovered today that my camera works fine with AA alkaline batteries.