Question about HP LaserJet 2420dn Printer

1 Answer

49.2F80 Service error

HP Laserjet 2420d printer has 49.2F80 service error. Any idea what this is and how I can fix it? Thanks.

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  • Anonymous Mar 12, 2014

    how fix error 57.04 hp laserjet printer 5550n

  • Anonymous Mar 14, 2014

    LaserJet 4240n

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1 Answer

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  • Expert
  • 300 Answers

A critical firmware error has
occurred.
Try following these steps -
1. Press CANCEL JOB to clear the
print job from the printer
memory.
2. Turn the printer off, and then
turn the printer on again.
3. Go to http: www.hp.com/
support/lj2420.
Click Download Drivers and
Software
. Check for the
latest firmware image version
at the bottom of the page. If
this firmware image is newer
than the one installed on the
printer and the printer can
receive a firmware update,
download the newer firmware
upgrade. Not all printer
models can receive firmware
upgrades.
4. Try printing a job from a
different software program. If
the job prints, go back to the
first program and try printing a
different file. If the message
appears only with a certain
software program or print job,
contact the software vendor
for assistance.
1. After performing the actions
listed in the preceding item, if
the message persists when
using different software
programs and attempting
specific print jobs, disconnect
all cables that connect the
printer to the network or a
computer.
2. Turn the printer off.
3. Remove all memory DIMMs
or third-party DIMMs from the
printer. (Do not remove the
firmware DIMM in slot J1.)
4. Remove all of the
EIO devices from the printer.
5. Turn the printer on.
6. If the error message
disappears, reinstall
each DIMM and EIO device
individually, making sure to
turn the printer off and then
on again as you install each
device. To replace a DIMM,
see.
7. Replace the DIMM or
EIO device that caused the
error message.
8. Remember to reconnect all of
the cables that connect the
printer to the network or
computer.
9. If this error message persists,
replace the firmware DIMM.
10. Replace the formatter

Posted on Jul 18, 2008

4 Suggested Answers

leroyal
  • 2120 Answers

SOURCE: 49.c02 service error message on HP laserjet 4100

General printer error. Unplug the power cord for 10 seconds.

Posted on Feb 06, 2009

  • 21 Answers

SOURCE: HP LaserJet M1522 with error 49

on hp.com you can update the firmware and that should take care of it. its a free download

Posted on Jan 07, 2010

seeker5211
  • 1088 Answers

SOURCE: 49.FF95 Service

It's a critical firmware error. Try printing another job. If that one works, something is corrupt with the first job. Still failing remove any extra DIMMs from the formatter. Don't remove the one in slot J1. That's the firmware DIMM. try to print. If it works, reinstall the DIMM and try again. Failure = bad DIMM. You may want to try a firmware upgrade. If everything keeps failing you'll have to replace the formatter.

Posted on Oct 05, 2010

puertobori
  • 7725 Answers

SOURCE: The error "49. FF05 SERVICE ERROR" is displayed on

If the error can be reproduced, use the following sections of this document:

  • Product-specific documents Product specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Validating the firmware
  • Stack Trace Random error troubleshooting
  • Hardware troubleshooting (if applicable)
Power-cycle doesn't eliminate error If the error cannot be eliminated by a power-cycle, use the following sections of this document.
  • Product-specific documents Product specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Hardware
Feature-specific error The error has been narrowed down to a specific feature.
  • Product-specific documents Product specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Validating the firmware
  • Software, Sending, Faxing, and environmental troubleshooting
  • Stack Trace Random error troubleshooting

Posted on Oct 26, 2010

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Author Subject: 49.2F80 SERVICE ERROR favorites_add.gif vanessa spinelli
Feb 14, 2008 00:50:36 GMT Hi,

I have an HP 2420d printer, and I keep getting the following error message:

49.2F80 SERVICE ERROR

How can I fix this? It usually goes away when I turn it off and back on, but it's annoying to have to do it so often.

Any suggestions?

Thanks!
Note: If you are the author of this question and wish to assign points to any of the answers, please login first.For more information on assigning points ,click here

Sort Answers By: Date or Points
Robert M. Stewart expert_small.gif Feb 15, 2008 22:36:20 GMT Unassigned 49 errors are the formatter. Network card? Swap it. Any extra memory recently? Remove it. razmat lighthouse.gif Feb 16, 2008 15:23:50 GMT Unassigned you could try to unplug from everything and just have it plugged by itself into the wall and maybe print some test pages to see if the error comes up at any of those points.then hook up via parallel and try to send some print jobs ,then hook via USB and send some print jobs and see if the error comes up at any of those points.this can can help narrow things down and point to the network or elsewhere.

like the previous poster said,sometimes something on the formatter can cause this issue,like a hard disk or network card,where removing these ,at least temporariliy to test can help.

if you have the internal network port(usually on the "n" model),then try a cold reset.if you have a hard disk you can also use a skip disk load option by holding the down arrow while powering on until all led's come on ,then use the arrows to scroll to "skip disk load".cold reset is similiar except,hold down the select(checkmark) button while powering on until all led's come on and the language option pops up on the display.then scroll to cold reset.

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