I opened this but got no details on what it was doing. My dad forgets to turn on his wlan connection. Try that...there should be a button on your computer somewhere to turn it on, it looks like this symbol. "l"
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Oh my goodness, who uses a modem? Please don't tell me you get on the internet using a phone line and modem.
Ohh Internet Modem as his first sentence says. I'm thinking that means he has a high speed modem from a internet service provider. Ok, I would suggest that you remove the power cord, remove the battery, turn the laptop over and find the cover that houses the wireless modem and remove the antennas (black and white cables) from the wireless card, then remove the wireless card from the slot. Now press and hold the power button for 30 seconds, then put everything back together and reboot.
Hi. Please checkfirst if you are connected to your router or to the modem by initiating ping command. Go to start menu then click run. Type cmd then press enter. You will see a black box then type in ping yahoo.com then press enter. You should be getting a reply from yahoo if you have internet connection. If there is no reply then i suggest you check all physical connection. There might be a loose connection there.
go to start and go to control panel,
then click on internet options, click on the advanced tab, and click reset, there you will find connectivity or internet or something, click on the cross which brings more info up, it should bring up atheos ethernet, and atheos wireless, delete/uninstall them both. then try to connect again.. should work. or click f2 if wireless is turned off
go to support.dell.com and download the modem driver to an external media (cd, thumb drive, etc.).
then right click 'my computer' and go to properties then device manager. you should be able to go to the modem and update the driver from a specific location and then point it to the external media you have downloaded the driver to.
My name is ArmyMason, might I suggest that you do a system restore to take your computer back to a date the computer was working correctly. Click on start, all programs, Accessories, system tools and click on System Restore. Tell it to restore and choose a date on the calendar. If this doesn't resolve the issue run Anti virus to see if your computer is infected. If this doesnt help please consider using our Premium service.
well first i can suggest trying to reinstall the drivers for the ethernet controller and the wireless card you are using. if that does not solve the problem, then are you subscribed to internet through cable, which is what your router connects to?