Question about Microsoft Xbox 360 Console

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Rings around the disc

Any reasons why almost all our games are getting rings around them. perfect rings in different spots on different games, due to the rings games no longer work.

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It's caused by badly pressed discs - due to shake caused by the high speeds of the disc spinning and then catching the laser assembly. There are things you can do such as place foam pads inside the DVD drive itself, so discs cannot move as much when they spin.

Posted on Jul 18, 2008


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When you open the CD tray on your computer you should see a ring around the middle of the tray. The disc should fit perfectly into that space.

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We all know how much off a bummer it is if you're playing a game and it suddenly says your disc can't be read. You open the tray and there is a perfect ring around your disc. Well the good news is, you DO NOT have to purchase another copy. To play your game and the laserburned disc, obtain a flawless copy and install it to your hardrive (maybe a friend's or family member's copy). On the xbox 360, you install it to your hardrive by hitting the "x" button on the play disc screen and simply selecting "install to hardrive".... You can then give your friend their disc back and you should be able to play the game on your faulty disc.

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1 Answer

Game not working, what do we do? We cleaned the disc, Shut down the game, still not working.

  • Sometimes a disc can be damaged and it doesn't even look broken. Try putting a different game in the Xbox and see if it works. If you moved the Xbox while the disc was inside, it may have formed a ring around the disc. If that happened, refer to this video:
  • You can also look at any of these videos.

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Xbox 360 Console: my xbox 360 game has a ring around...

Your disc was most likely laserburned. The xbox will do this if you run a disc for a long stretch, this problem may occur... To continue playing the game, you will need to obtain a good disc and install the game to your hardrive. You will then be able to play the game on your laserburned disc.

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When trying to load the EA game "Battle for Middle Earth", in the middle of disc 3 I get the message"A problem occurred transferring file Audio.big from the media", and I cannot continue to load the game. ...

Try seeing if your disc is scratched or smudged. Sounds like this could be the culprit. If that isn't the problem about the only thing I could recommend is contacting customer service and maybe getting your disc swapped for a good one.

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Xbox DVD-Drive's often scratch circles into your discs and some even got malfunctioning lasers that will burn rings into games.
To prevent the circular scratched from happening avoid moving your console at any time while it is running however it often also occurs just in regular use especially for older consoles with Hitachi or Samsung drives.
As far as I know Microsoft replaces discs that were clearly damaged by a console free of charge, at least here in Europe they do.
Try calling Xbox Customer Support and ask for a replacement it is worth a try for sure even if they shouldnt replace it they will at least give you a 1-month subscription for Xbox LIVE in exchange.

I hope this helps and Good luck!

Kind regards,

Feb 21, 2009 | Microsoft Xbox 360 Console

1 Answer

Destroyed Game

It sounds like the console's reader scratched your disc. This can occur when moving the console while it is on, the disc can slip off and get heavily scratched.

I would try grabbing a blank (unimportant) cd or disc and place it in the disc tray, then turning on the console to see if the console is scratching the disc.

Also, be sure to have the console FLAT on the ground, NOT vertical. This can greatly decrease any chance of the console scratching your discs.

I personally have had my XBOX wreck 3 different game's now due to just tapping or nudging the console. I took my wrecked games to a local used game shop like GameStop where they will take the disc from you and allow a discounted price (usually around $10) for a replacement used game.

There is not much you can do about the wrecked disc. You can attempt to have the disc resurfaced (local video rental shops can do this). Microsoft does have a disc replacement program however it takes weeks to have the game returned, and they only allow certain games to be replaced. More information on that can be found here:

Hope this helps!

Dec 13, 2008 | Microsoft Xbox 360 Console

1 Answer

Leaving rings?

do u no what the ring means?
it means the laser is faulty and when it reads the disc it using like a real bright light
if the light is to bright the laser is playing up it will actually burn into the disc
thats why its bad to look at the laser
i would get the laser replaced

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My xbox 360 game keep getting scratched when i play

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