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DVD will not play,message reads incorrect disc format we were watching DVD when it froze and will not permit any DVD to play now

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  • wbauerly Mar 22, 2009

    Every time I try to play a dvd I get the error message: Inorrect disc format. Mine will not play music CD's either it gives the same error message.

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Try cleaning the optics lens using a cotton swab and alcohol. If that does not resolve the problem, than one of the following has occurred:

1) The optics assembly is not able to read the disc anymore (replace the optics).

2) The logic board has failed in some way and the information obtained from the disc is being marked as invalid. This option will take more diagnosis to completely resolve.

If option 1 appears to be the case, the unit should stillbe able to read a music CD. CDs require a lower level of laser than DVD.

Keep us posted.
Dan

Posted on Jul 18, 2008

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