When sending a Word document to print to tray 1, printer beeps and displays message "8 1/2 x 11 Change Setting Tray 1". Only way to work around is to send to bypass tray. Could it be a faulty sensor on the tray itself?
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Re: Lanier Printer LP131n
Don't be mad, but it never hurts to ask if you've checked the following...
Made sure that the printer has not been set to use legal or A4 paper in tray 1. You can set this through the options listed in the menu map on the printer display.
Have you checked that the Word document is not setup in the "normal.dot" or in the document itself to use A4 or legal as the default paper type.
Is the small paper resize lever in tray 1 pushed flush against the 8.5x11 paper in the feeder so that it detects properly.
Did you make sure that the print properties are not setup with the wrong tray configuration...i.e. listing a duplexer when one is not present, additional trays, or a feeder?
If the answer is that you have done all of this and the issue has not been resolved, I would try looking for obstruction above the primary feeder tray, in the gear assemblies in and around the bottom of the printer and the tray, or around the paper sensor. (a small plastic lever in the front of the tray.
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You will need to change your paper handling. From the machine, go into the Menu-> then Paper Menu -> Change your paper size and type to your machine settings. Example if tray 1 is letter make sure it's set to letter and plain, then confirm each tray setting for each tray attached to the machine. Also pull the tray(s) out completely and make sure the guides are set correctly. (The guides move so you can put legal, A4 etc.) I've come across a lot of machines that the guides are off by a fraction which will prompt your machine to display the message you stated.
I had this problem trying to print from MS Word in a template I downloaded. I found this link and it worked perfectly. I'm using Word 2010 so I had to adjust accordingly. It's for a slightly earlier Brother model but that did not affect my using it.
Open a document. Select File>Page Setup and change the Source to Tray 4.
Try to print something. When the Print window comes up, select Preferences. On the Print/Quality tab look for the drop down menu labeled "Source is:" and change it to the tray you want. Click on the Save button.
Sounds like a Procomm issue. Since I am not familiar with Procomm I can help you any further. But here is my analysis: All other application except for Procomm prints to tray 2. That is because all those applications use the setting as configured in your printer properties in Windows. What Procomm seems to be doing is trying to load a special paper from the manual feed tray, that is tray 1. You will have to check with in this Procomm application where you can change the printer properties so you can specify it to use tray 2 as the default. This is all within Procomm and has nothing to do with Windows nor your printer.
1. Clear the print queue, and if there are jobs that won't delete, reboot the computer.
2. Now clear the jobs on the printer (cancel job button) until the status light turns green.
3. Put a piece of paper in the manual feed tray on the front.
4. Print a test page.
If the test page prints to the paper in the manual feed tray, then it is set as the default tray. Go into the printer settings and change it to "auto" or tray 1. If the test page prints to tray 1, but the original document you tried to print (when it got stuck) still won't print, cancel the job. Now, again, put paper in the manual feed tray. Try to print the document again and if it pulls from there, go into page setup of your document and change the setting from "manual" to "auto" or tray 1. Clear the job again (if it's stuck) and you should be able to print again. Hope this helps. This is one of the most common solutions - it happens a lot, especially with documents that are emailed from other people and once they get stuck in the queue, nothing will print (except the test pages directly from the printer, like you describe).
Go to Paper Menu > Paper Size > Tray 1 - note what the Auto setting states (Letter, A4, Legal, etc.) Pull the tray out to set what it is configured for. Then reinsert it & pull it out a few times, noting what the display show the Auto size show. It should match the tray's settings.
If the Display indicates otherwise, it means one of two things:
1) The "auto size sensing" board on the left may be defective. The left side of the tray has a matrix of 3 plastic tabs that stick out in certain order depending on the tray setting. If this board fails, it may show Executive or A4 when the tray is set for letter.
2) The tray may be in-between two settings. Try to readjust the tray length setting between sizes. (You will notice the plastic tabs will change order.) The last time you loaded paper it may have pushed it just enough so that it is no longer seen as letter by the auto sensing board.