Question about Sony Ericsson W850i Cellular Phone

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Water Damage Hey my phone is less than 2months old and was 200euro when i bought it....two buttons on the keypad broke so i sent it in for repairs. Now im being told the phone is water damaged and i must buy a new phone. Nothing happened the phone i.e it wasn't dropped, exposed to water or misused or anything.....please help..what can i do? I dont think i shpuld have to buy a new phone and have no guarentee the same thing wont happen again

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  • Anonymous Oct 01, 2008

    hard to press keypad

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Hi, I would ask them to show proof of the water damage for starters! Check your reciepts of purchase for the serial number for the phone you paid for, and check that number to the one they show you, to keep them honest,(there are dodgy repairers out there) and if its the same place you bought it from, yet the serial number is different, they are pulling a swifty!!
These phones are quite reliable.
PS: Has a friend maybe spilt a drink on it at a party or such, but not telling?
Failing that, speak to consumer affairs.

Posted on Jul 22, 2008

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Posted on Jan 02, 2017

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