Question about HP Pavilion dv8000t Notebook

2 Answers

My laptop computer

I am unable to access the internet even tho my computer says I am
connected and the signal is good. I just get a white page that says
unable to access the page.

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  • joycemann Jul 18, 2008

    ok I found the ip address

    how do I Ping my router I don't understand what you mean?

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2 Answers

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  • 57 Answers

Are you using wire or wireless?

  1. Even thou it says you are connected,your configuration in your router may be different. you may be reading false signer.
  2. At this point I don't know
  3. if you are using wireless or wire.
  4. Do you have a switch connected to your router?
  5. Try to ping your router---192.168.1.1 for example.
  6. locate your ip address. it could be like the one above or different
  7. To ping, go to start,command prompt, tape the number of your ip address. it you dint know, or have another computer in you house that can to on line, Go to that pc
  8. tape IPconfig. your ip address will show.
  9. If you can ping your router, then your configeration had problem.
good luck

Posted on Jul 18, 2008

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  • 44 Answers

Try going to internet options, and try adjusting your proxy settings, and make sure that you have the right password if it is security enabled.

Posted on Jul 18, 2008

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Based on the small amount of information provided, I'm assuming that you may being receiving an error stating that the page cannot be displayed.

If there's no problem with your connection to the Internet and you're positive that you are connected then install a different Web browser such as Firefox, Opera, Google Chrome, etc. If you're unable ot access the Internet using your Internet Explorer icon then you will have to use a different computer to download the installation files for the Web browser. After you download it, you will have to save it to something - a CD, flash drive, floppy - something. Take it to your computer and install the browser. Launch the browser after installation to see if it works.

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