Question about PC Desktops

8 Answers

Cannot get on the internet with my hp laptop. even tho it says I am connected and the signal is fine. we were at a hotel and it was working fine then the battery went dead so we pluged into elctrical and after that we could not get on the internet at all. not even at home

Posted by on

  • 5 more comments 
  • joycemann Jul 18, 2008

    that did not work.
    I cannot acess the internet even tho it says
    the signal is good and I am connected.
    I have tried disconnecting internet explorer and reconecting . that did not help.

  • joycemann Jul 18, 2008

    windows xp

  • joycemann Jul 18, 2008

    it is a hp laptop dv 8000 running windows xp home edition.

  • joycemann Jul 18, 2008

    its a pavillion

  • joycemann Jul 18, 2008

    I don't know about the settings or what they
    should be. so telling me to change the settings is no help. I need to know what to do.

  • joycemann Jul 18, 2008

    no nothing occured. and if the wireless card went out, why would it say it

    was picking up the signal and the signal is strong.?

  • joycemann Jul 18, 2008

    its a hp pavillion dv 8000 laptop

×

8 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 160 Answers

Try this simple solution first. We'll reset the network card IP addresses...

1) As Ekse said, Press Start, Run, type in CMD and press ok.

2) Now type ipconfig /release & press enter

3) When that responds, type ipconfig /renew & press enter

4) If all is well, you should now have addresses assigned to your cards.

Press exit.

Hope that helps!

Posted on Jul 18, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,183 Answers

Hi,
Connect the router, to the laptop using the network cable. If you donnot have a spare network cable , bypass the router and connect to the cable.
If the system goes to the internet , this would confirm the machine is ok and the internet is working fine.
If that is true: Then the wireless profile is corrupt and you need to make a new wirless profile.
Check the following link
http://www.hp.com/sbso/wireless/tools-troubleshoot.html


Thanks
Proton

Posted on Jul 18, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 248 Answers

Use different browsers, try firefox, if two browsers (IE and firefox) do not work then check your connection, disable and enable your local or wireless connection to refresh it. try connecting again. If it still will not connect, restart Wireless Zero in your services. To do this go to control panel, admin tools, services, a new window will appear with a list of services, highlight Wireless Zero and restart it (there's a link) ...try once again. Dont forget to try to power down your wireless router....

Posted on Jul 18, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • PC Desktops Master
  • 13,433 Answers

The wireless settings are wrong or the wireless radio is not enabled.

brand and model of your laptop?

Posted on Jul 18, 2008

  • Ekse Jul 18, 2008

    these kind of problems are best solved by actually coming over to the house and fixing the problem, its hard for me to start giving you instructions on what to check and what todo.

    well try refreshing your connection.. heres how

    press start -> run -> type in the box CMD

    in the black window that just opened on the laptop, type in ipconfig

    can you post me everything you see there?

    Heres a example what would show up

    C:\Documents and Settings\Administrator>ipconfig
    Windows IP Configuration

    Ethernet adapter Integ:
    Connection-specific DNS Suffix . : ********.fi
    IP Address. . . . . . . . . . . . : 91.******.241
    Subnet Mask . . . . . . . . . . . : 255.*******.0
    Default Gateway . . . . . . . . . : 91.*******.1
    C:\Documents and Settings\Administrator>

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 197 Answers

Did something acure between the time you pluged it and charged the battery like a power surge . because it sounds like your internal wireless card went out.

Posted on Jul 18, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • PC Desktops Master
  • 3,614 Answers

May i know the Laptop model you have, and the current OS installed to it...

Thanks..

Posted on Jul 18, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 230 Answers

Uninstall the browser and then reinstall it and try ,because virus might have corrupted your browser.And also scan the lap top whether there is any virus or not

Posted on Jul 18, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • PC Desktops Master
  • 19,396 Answers

Are you connecting by wireless?

Posted on Jul 18, 2008

  • Ginko
    Ginko Jul 18, 2008

    Accessing to the free network in the hotel may have messed up wireless network setting on your laptop. Probably the laptop loaded automatically settings for the hotel network , and now does not connect to your usual home network.
    I doubt removing the battery may have anything to do with this.
    If you are connecting by wireless check that you have the right encryption key set up, and that you are connecting to the right network, not automatically to some neighbor's unprotected network.
    If you are using an external wireless adapter remove it and put it back, eventually also reinstall the drivers.
    Disable the firewall or test firewall settings.
    One of the procedures above should sort out the problem.


  • Ginko
    Ginko Jul 18, 2008

    Before doing the rest try turning off computer , removing network adapter (if it is not internal) then restart and check.

    Even if there is signal the network may not be working properly. Probably there is limited or no connectivity.
    First ensure that is not related to firewall, and disable it , check your internet security etc.
    Then ensure you are on the right network with the right password, and on the right network. Go to 'display available wireless networks', clicking either on network card software or on the small wireless icon near to the clock. Disconnect and connect to the right network, ensure you have your network key.
    After this, the simplest thing you can do is going into control panel/installed devices, removing wireless network adapter from device list and installing it again. This will fix many troubles with TCP IP and other internet settings.
    Go to control panel and click on system properties
    Display the hardware device list using the tab in system property window
    Remove wireless adapter from displayed devices.
    Click apply or ok in device list window
    Restart computer.
    At restart the wireless adapter will reinstall by itself.
    After installing you will be asked to select network and provide network key again.



×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to turn on bluetooth radio


Which operating system ???...
There are a variety of ways to connect to the Internet or a home/business network using your Hewlett-Packard (HP) desktop computer---via a modem, Ethernet cable and even wirelessly.
A wireless connection works by sending a signal from your modem or router to your HP desktop's built-in wireless radio.
The radio receives and processes the signal so you can access the Internet or a home or business network.
In order for the signal to be received by your HP desktop, you must enable the wireless radio within the computer's configuration.

Click "Start," "Control Panel."
Double-click on the "HP Wireless Assistant" icon.
The HP Wireless Assistant dialog box will open.
Click the "Turn On" button next to the words "Wireless LAN."
Click "Close" to activate the wireless radio.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00045315&product=12455 - DeviceEnabled
Using Bluetooth Devices (Windows XP)

http://h20239.www2.hp.com/techcenter/wireless/wireless_TS.htm
Wireless networking center

Aug 30, 2013 | Packard Bell PC Desktops

1 Answer

I have an HP Pavilion dv2037. This past week I have had troubles with connecting with the internet. My kids laptops connect fine so I know it is my laptop. It will sporatically connect and disconnect...


UPDATE THE NETWORK DEVICE AT HP.

JUST SELECT YOUR OS AND THE SITE WILL GUIDE TO THE REST.

If you need more help post back!
Thumbs and testimonial are welcome!

Jul 08, 2011 | HP Pavilion a705w PC Desktop

1 Answer

Hp internet problem


You may need to look at your router and wireless gadgets, instead of your computer. Is your router high up in the room and giving a strong signal to the computer? If not, get a bridge to repeat the signal. Do you have a cordless phone or other device that is causing interference? Is someone borrowing your router signal in a way that causes your signal issues (what encryption do you have enabled)?. Some routers just lose their connection and need to be rebooted regularly.In some cases, the easiest solution is just to go to a wired network and not deal with the problem at all.

Cindy Wells
(my client with a laptop that never moved was significantly happier on the wired network.)

Oct 29, 2009 | HP Pavilion a6700f PC Desktop

1 Answer

My laptop will connect with the internet though a home router. At a hotel or airport it will not connect with the internet service provided by these places. What is wrong


More information needed:
Does your laptop have a wireless adapter?
How do you connect at home? (wireles or ethernet cable?)
What brand of laptop do you have?
What troubleshooting steps have you already taken?

For your information, when away from your home network, you must change your wireless settings to point to the hotel or airport provider where you are trying to connect.

Usually hotels have some contact information and some basic support (some better than others) for their wireless connections.

Dec 29, 2008 | PC Desktops

1 Answer

Xbox and laptop


your stuck unless the pc has HDMI output

regards

Dec 22, 2008 | Compaq Presario 5000 PC Desktop

1 Answer

Problems with Internet connections abroad via hotel provided username and password


do one thing go to the control panel open internet option then go to connection, delete all the existing connection if there are, then click on add select the wifi and follow the instructions that comes

Nov 10, 2008 | PC Desktops

1 Answer

Internet


Hi i am Naren. You want to brow an your laptop

Oct 29, 2008 | HP Pavilion a620n (PC028A) PC Desktop

1 Answer

I have an HP Pavillion laptop that is about 6 years old and since I bought it as a display model I didn'tget any books with it. I want to know how to get on the internet from hotels when I'm on the road...


If my guess is right you want to set up a wireless internet connection. So all you need is a wireless adaptor in your computer. If its not very old laptop i guess there should be a wireless adaptor inside it. if it dont have one then you can buy one at very cheap price.All you need to know is if they have secured connection. Because if they do have secured one then you need their password to use that internet.
If its not secured then you can access it anytime. please let me know if i am not getting your question right ..
Thanks
please rate !!!

Sep 24, 2008 | HP PC Desktops

1 Answer

I have been using Netgear for approximately 6 months. Two weeks ago, all Internet Service was stopped for both my HP Windows Vista desktop and Acer Aspire 9300 Windows XP laptop. Think either Net Gear or...


Try to use your laptop in the other wifi connection if it's work the problem is your router wifi configuration. But if cannot work try to check in device manager if your wifi device is working properly. in the RUN type DEVMGMT.MSC and look for your wifi device there if there is a ? mark it's mean that there is a complex configuration in the wifi. remove the wifi device in restart your computer the windows automatic detect the device in install it. try to connect if it is work but if still not work check for the ip and gateway configuration in the wifi setup.

Apr 25, 2008 | PC Desktops

1 Answer

I have no idea on how to get the internet on my laptop. I have dial up service on home computer. Do I need a wire connection? Plus I'm going out of town in a few days and would like to know how to...


hey friend
If yr laptop have a modem built in so u can configar same dialup connection on laptop and just connect yr phone wire in to modem connector and dial it..

and if ur in hotel and u need to internet u have a cuppol of chioce.. life mobile office internet , dial up connection and if yr hotel mennagment provide a connaction that time hetle mennagment providea engineer to configar to yr laptop. and if u hace a yr own dial up connaction then just plug phone line in to yr laptop and tell menagar to give a diract dialtone ( some of hotle's give this facility ) and if yr Phone servise provider Life Vodaphone , IDEA Ext. give u a Mobile Office internet facility with give a wireless internet whenaver u go abnd it's good 4 u coz for this u don't need eny help just comnfigar yr mobile to yr laptop and configar mobile office to yr mobile simple..

Try this one. ..........;) don't forget to vote...:)
thanks for using fixya..
jo_chinmay...

Apr 03, 2008 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

56 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...