Question about Motorola Mobility Q9m Smartphone

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Moto Q9: phone disabled,Help!

I have Moto Q9h locked to Movistar. I hav bought the unlock code, however it seems that many wrong entries were tried.
Is there an other way I can reset the phone toallow me enter the correct unlock code?
Thank you.

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  • Tony James
    Tony James Aug 16, 2008

    Hi All,
    Thanks for your input.
    Actually, I left the phone POWERED ON with the "new" SIM card inserted and after about 24-48hrs, I punched in the purchased code and the SIM Lock was de-activated.
    I stay in Nigeria (West-Africa) and there is no Motorola Centre to send it to.
    The Q9h is working well on the MTN SIM card here.

  • Anonymous Jan 10, 2009

    I bought a Q9h and everytime I enter the subsidy code it says "Your phone has been disabled". What's wrong? do I need to do something with my phone?


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